Search and Rent Willoughby Condos

"Location and staff were both great but the room was tired and the mattress on the sofa bed was disgusting. The bedding is not luxurious, rather paper-thin and the rooms are basic. It is in a prime spot and that is why I booked it, but it does need some serious improvements to come anywhere near what the nightly rate was."

"Tables and chairs in the rooms will be a lot better"

"Well maintained rooms and good experience"

"The staff was very helpful, many rooms were not ready upon check-in, but the staff was kind and helpful. The room was very, very clean and beautiful was within walking distance of all the amenities in downtown Cleveland. I would highly recommend this hotel."

"Excellent Staff. Hotel rooms were clean and well maintained but the hotel could use a refresh."

"The pool was shut down for maintenance and there was no email or notification that the pool would not be available for our stay. Part of my family went to a concert while the other 1/2 was staying back at the hotel just to swim. My kids were very disappointed. Staff was very nice. We did not use the bar or the restaurant on site. The sleeper sofa had stains on the couch part. No extra blankets avaliable only sheets. The bathrooms were clean. "

"Yes"

"M"

"The room was clean and comfortable. The staff was welcoming and positive. Thank you for the refrigerator. A microwave would have been much appreciated."