“The room was humid and smelled like mold. I got a horrible headache from it and felt sick. The A/C didnt work well. The toilet didn't flush with the handle, had to open up the back to flush it. Carpet seemed like it hasn't been replaced in 20 years. I left as soon as the sun came up.”
“Unbeknownst to us, we booked our stay during a dog show, and the condition of this hotel was absolutely unacceptable. The property was poorly maintained and unclean, to the point that our allergies became so severe we had to cut our stay short and relocate to another Hyatt in Grapevine.
I have never experienced a Hyatt this dirty. The air conditioning unit was covered in dust, our room was missing a microwave, and the entrance had an awful smell. To make matters worse, there was no dedicated……