“This was a lovely property. The staff(Laura) was very kind and very helpful. Nice and clean. Wonderful shower and comfy bed. We have no complaints, only compliments. Thank you for the lovely stay.”
“The hotel is set in a beautiful location with stunning views overlooking Lake Windermere. The staff are lovely, efficient, and professional- we were even allowed to check in early and received a wonderful room upgrade on arrival!
A few small improvements would make the experience even better:
Cleanliness- There were a few spiderwebs on our ceiling that were missed during room prep.
Amenities- For a 4-star hotel, we missed having a mini-fridge in the room. Complimentary bottled water in the……
“The staff were great - friendly and welcoming.
The room was on the small side but we were only there for one night, and it was clean and comfortable (and the view of the hills was lovely). There was a large fan provided, which was very welcome given the heatwave that was taking place that week,
We ate in the restaurant and the food was excellent.
A perfect place for an overnight in the Lakes.”
“Parking space is not enough. We’re lucky that the council parking in the opposite side of the street is free on Saturday night, so we can get a space.
Table top, shelf and hook for hanging clothes or bag in the guest room is not enough too.
Staffs are so nice and helpful, but the hygiene of restaurants tables and chairs need improvement. ”
“We were surprised to find out that the parking was not guaranteed and limited, once we had paid on-line. However, we got there early and did secure a space. Excellent location in the heart of Grasmere. Staff were very friendly and attentive. Breakfast was good.”