“Beautiful hall by the lake with helpful and friendly staff enjoyed every minute of my stay would definitely go back someday just for the scenery alone”
“The breakfast was exceptional and exceeded expectations. Some attention is required on the bedroom ceiling where there have been previous water leaks”
“Very decent place to stay with comfortable rooms, welcoming and helpful people and a first class breakfast. I especially liked the vegetarian breakfast, the Motown music and jazz posters. Easy to find and good parking.”
“The hairdryer did not work
Some sockets were not ‘live’
There were at least two, unsafe, gang-extensions
The hot water took over five minutes to reach the tap or shower
There were no shelves in the bathroom
There was one small towel rail
The iron is impossibly complicated to use
Someone unlocked our room door and began to enter on our third morning, before 8 am
There was no hook on the back of the bathroom door
We were provided with only one small bottle of shower gel over three……
“All the staff we met were great, cheerfull helpfull and polite. The room was clean and comfortable and what one expects in a very old building. Only 4 stars for 2 reasons the shower only worked on the large head and the food choices were very limited both in the restaurant and at breakfast. No salads and limited vegetables in restaurant.No fruit or cereal at breakfast. The hotel is remote which is part of it's appeal for us so going out in the evening is not an option,I would have struggled……
“The room was clean but very basic and only just adequate. The breakfast itself was convenient, but the breakfast dishes and food were left out all afternoon and evening, which didn't give the impression of good cleanliness or food hygiene. Overall, the hotel was clean enough, but I expected better attention to the breakfast area.”
“Breakfast was very good. Staff were friendly and welcoming. Property is in need of some TLC, and could be an excellent venue. Gardens in need of de-weeding and some cutting back on trees, brambles etc.”