8.4/10 Very Good! (1,003 reviews)
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Our August 2026 stay at Ocean Inn & Suites was supposed to be simple: two people, three days, two nights. We called ahead about arriving around 9–10 PM and were assured someone was at the front desk 24/7.
We arrived to parking areas filled with construction materials and an empty lobby. We rang the bell repeatedly, waited, and even called the hotel while standing at the desk, hearing the phone ring unanswered. After nearly 25–30 minutes searching for someone, I found the employee outside on a balcony smoking and playing games on his phone. He apologized and mentioned his mother was having surgery the next day, but smelled strongly of what appeared to be marijuana.
The card reader wasn’t working, so our credit card information had to be manually taken, which made me uncomfortable given the circumstances.
The hotel is also undergoing a MUCH heavier renovation than expected. Signs said renovations would end May 31, yet construction was still extensive in August. There was noise, debris and construction materials throughout. Our room had bottle caps/debris on the floor, a non-functioning refrigerator and holes/unfinished areas in the walls.
We understand renovations happen, but this property does not seem ready to operate normally during this level of construction. We weren’t expecting luxury—just a clean, functional room and basic service. Unfortunately, even those basics were missing.
Reviewed on Aug 10, 2026
