“We were in a king room, first floor and I can’t tell you how dirty the floor was. We couldn’t tell at first but a little bit of water got on the floor and I grabbed a few tissues to wipe it up and it was filthy! Very disappointed in our stay as a whole.
Definitely will never stay in a Holiday Inn Express again.”
“I was required to pay an additional $50 for a non smoking room.
The deposit was not indicated online.
The non smoking room that I was given had a strong smell of smoke.
I asked for another non smoking room and was charged additional money for that room. Since it was late, I went ahead and paid it.
That room had a strong mold smell to it although it did seem to improve after the ac ran a few hours.
The wifi would not connect. Staff were unable to help.
The next morning I asked to check out and……
“Quite possibly the best impromptu stop my husband and I have ever made! Everything was incredibly clean, comfortable, and thoughtfully equipped with everything we needed. Breakfast was even more enjoyable with the beautiful view.We loved taking in the beautifully decorated rooms and especially enjoyed cozying up by all the fireplaces. The entire stay was so peaceful and relaxing—it was the perfect place to get away and unwind. We’re already planning our return!”
“Though it is obvious that money is tight and some maintenance and ambiance needs have been put on hold, the staff couldn’t have been more helpful and pleasant. It was a much lower price than other places to stay, and I enjoyed my time there.”
“Upon arriving we were greeted so graciously by the two girls from Pennsylvania I have misplaced their names in my head everything was a bit available the chocolates the lovely cookies the coffee the wine bar the room was beautiful the beds were lovely we had a stellar time and will definitely be back thanks again Hornsby house and we sure did enjoy ourselves”