“Though it is obvious that money is tight and some maintenance and ambiance needs have been put on hold, the staff couldn’t have been more helpful and pleasant. It was a much lower price than other places to stay, and I enjoyed my time there.”
“We loved our stay! The property is very pretty and the room was beautiful! The amenities in the room were great and the breakfast items in the fridge were perfect! We’d definitely stay again.”
“Horrible property but at $60 a night you get what you pay for. The beds were super uncomfortable. The carpet in my room hadn't been vacuumed. The air conditioner was so loud it had to be replaced. There were ants near the windows. The staff doesn't even stand up to greet you. I had to make noise for the guy to even look up from whatever he was doing. It's clear they haven't been trained in hotel protocols. As a single woman traveling alone, the clerk should not say my room number out loud for……
“The historical significance of this property is reason alone to visit. George Washington's great grandfather established a plantation there in 1642. While original buildings were burned, the owners have restored according to drawings and records. There's a cemetery on property with graves from 1600s. Attention to service was outstanding and personal.”
“Clean and comfortable. Good breakfast and friendly staff. The only thing is that if you leave something on your bed, the housekeeper is not allowed by the local law to touch it.”
“Definitely better than my last stay. The smell of the waterpark was improved, the water park itself was nice, and I appreciate when staff are nice enough to be open about certain things. For example, when my Hungry as a Wolf order wasn’t ready, they told me it was because they haven’t had any orders in a while. Despite the inconvenience, I appreciate the communication from the employees. I appreciate how much care the employees of Great Wolf Lodge put into the resort.”