Estadio KeyBank Center: Tours y Actividades

I thought the bathroom was in the room. There was a sink in the room but I had to go outside my room to use the toilet and shower. I called about it since there is no staff on site. I was told that there was nothing they could do as all rooms booked. When I arrived there were a few keys sitting there for people who had not arrived so think changes could have been made. My room reservation said park view. I had no park view. The location is very nice but beware of what your room actually is. Suggest calling the property to specify and clarify which room and floor your room is on.