费利佩·卡里略港度假短租

“Breakfast was continental. Could order protein from the menu, which we did a couple times. We also had dinner one night and everyone’s meals were fantastic. An extra shout out of thanks to the front desk for assisting in finding us an “extra” private room to destress. And another shout out to all the staff, from security to cleaning. You made a beautiful stay spectacular. THANKS”

“It was a very pleasant couple days with our family in Tulum”

“Neglected accomodation. Its a shame branding as "luxury" and having suck a low quality and dirty house for such price is disgrace. The sheets and bedding were disgusting. Stains all over. 2 room smelly one with cigarettes or with cat piss. The whole house were very humid. No spruce of heat or to dry it out with humidifier. Had to go buy bedding from a store cause couldn't sleep on stained smelly sheets and pillows. Very poorly maintained. Nice property by the look but heavily neglected. Also……

“The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find……

“reception was there during check-in, very nice and helpful. everything was fast and convenience. the place itself is very safe and quite. if driving, there's a gate check-in - need to let them know it's an hotel stay for them to let pass. would stay here again next time in tulum. Parking available onsite which is nice”