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El Paraiso Hotel Tulum

Photo gallery for El Paraiso Hotel Tulum

On the beach, white sand, free beach cabanas, beach umbrellas
Outdoor pool
Deluxe Suite, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe
Free daily continental breakfast
Deluxe Suite, 1 King Bed with Sofa bed | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Overview of El Paraiso Hotel Tulum

El Paraiso Hotel Tulum

3.5 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
Map
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO, 77780

Explore the area

  • Popular LocationPlaya Paraiso2 min walk
  • Popular LocationLas Palmas Public Beach6 min walk
  • Popular LocationPlaya Ruinas20 min walk
  • AirportTulum, Quintana Roo (TUY)18 min drive

Room options

About this area

Tulum

Located in Tulum, El Paraiso Hotel Tulum is in a national park and on the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Playa Paraiso and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are two other places to visit that come recommended.
Visit our Tulum travel guideOpens in a new window
Map

What's nearby

  • Playa Paraiso - 2 min walk
  • Las Palmas Public Beach - 6 min walk
  • Tulum Mayan Ruins - 19 min walk
  • Playa Ruinas - 20 min walk
  • Tulum National Park - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 103 min drive

Restaurants

  • Mulut Jach Ki - 11 min drive
  • Starbucks - 11 min drive
  • El Crucero - 10 min drive
  • Liefs - 7 min drive
  • Café Antoinette - 7 min drive

About this property

El Paraiso Hotel Tulum

3.5-star hotel in a national park
Located close to Playa Paraiso and Tulum National Park, El Paraiso Hotel Tulum provides free continental breakfast, a beach bar, and a coffee shop/cafe. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Treat yourself to a hot stone massage or other spa services. The onsite Mexican cuisine restaurant, El Paraiso Restaurante, features ocean views and brunch. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Free bicycle rentals, a free beach club on site, and tour/ticket assistance
  • Outdoor furniture, concierge services, and luggage storage
  • Guest reviews speak well of the breakfast
Room features
All guestrooms at El Paraiso Hotel Tulum include thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Rainfall showers, free toiletries, and hair dryers
  • 32-inch plasma TVs with satellite channels

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Paraiso Restaurante
  • Vegetariano Paraiso

Things to do

  • Free beach club
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Travel crib

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • In a national park
  • On the beach
  • Outdoor furniture

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Safe
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

El Paraiso Hotel Tulum Hotel
El Paraiso Hotel Tulum Tulum
El Paraiso Hotel Tulum Hotel Tulum

Frequently asked questions

Does El Paraiso Hotel Tulum have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at El Paraiso Hotel Tulum?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at El Paraiso Hotel Tulum on Jun 4, 2023 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Paraiso Hotel Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Paraiso Hotel Tulum?

Self parking is free at this property.

What time is check-in at El Paraiso Hotel Tulum?

Check-in is from 3:00 PM - anytime.

What time is check-out at El Paraiso Hotel Tulum?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is El Paraiso Hotel Tulum located?

Located in Tulum, this beachfront hotel is in a national park and within 1 mi (2 km) of Playa Paraiso and Tulum Mayan Ruins. Tulum National Park and Tulum Beach are also within 3 mi (5 km).

El Paraiso Hotel Tulum Reviews

El Paraiso Hotel Tulum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 74 reviews" "
" "10 - Excellent 69%
Rating 8 - Good. 15 out of 74 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 4 out of 74 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 1 out of 74 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 74 reviews" "
" "2 - Terrible 4%

9.5/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

9.7/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very safe and quiet, eco-friendly, nice place to stay
Stayed 3 nights in May 2023

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and safe!
Stayed 2 nights in Apr 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, right on the beach. Nice staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Moris

Traveled with family
Liked: Staff & service, property conditions & facilities
Staff is extremely nice and polite.
Stayed 2 nights in Feb 2023

2/10 Terrible

Alexander

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was to accommodate 4 people. I got there with my wife and kids (9&7) 2 queen bed room. They wanted to charge me an additional $60/each. They were extremely rude. Very bad experience, we left. We did not even sleep there. They made us feel very unwelcome. They charge like if it was a 5star hotel, the actual hotel is more like a 2 star and the staff and service was a zero. Beach is spectacular.
Stayed 1 night in Jan 2023

10/10 Excellent

Kai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beachfront

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 6 nights in Nov 2022

10/10 Excellent

Leigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has wonderful access to the beach and beach club. Sunrise is perfect and breakfast at the restaurant is included. The hotel staff, specifically Diana and Abril, were so helpful and arranged a snorkeling excursion for us. We liked that the beach club closes early (6pm) so that the area is quiet at night and not a loud party spot. Truly a paradise!

6/10 Okay

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked the option to not have my room cleaned daily. A DO NOT DISTURB sign would've been nice to hand on the door handle.
Stayed 4 nights in Aug 2022

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

General hotel information

Highly Rated Amenities
Spacious Rooms & Beautiful Rooms
Star Rating
3.5
Address
Carr. Tulum-Boca Paila, Mz 3, Lote 2, Tulum, QROO
Location
Tulum