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"Our stay could not have been any better ... Our room was spacious and clean and housekeeping was very attentive to our needs providing clean towels and other amenities daily ... Every member of the hotel staff we interacted with was amazing always personable ... courteous and helpful ... We enjoyed dinner in each of the hotels three restaurants all of them were excellent and a unique culinary experience in it's own way ... We look forward to our next visit to the wonderful town of Merida and another enjoyable stay at the Villa Mercedes ... happy to offer this hotel and it's wonderful staff a five-star review ... ⭐⭐⭐⭐⭐"

"Pleasant Staff"

"Great location"

"Everything was fantastic thank you ☺️ so much "

"Very comfortable room with the best blackout drapes I have ever seen. Great location. "

"The breakfast Menu was good, the variety of foods was excellent, and the parking was easy and there was plenty of space available all the time!!!"

"Everything! Awesome stay "

"Clean room quiet"

"Fast checkin and very attentive staff. Walking distance to cafes and restaurants."