Holiday Inn Express Surprise by IHG

Property class: 2.5

Choose dates to view prices

You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express Surprise by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, Accessible (Mobility)

A hotel room with two beds, a wooden headboard, a bedside table with lamps, and a framed picture on the wall.

Standard Room, Accessible (Mobility)

7.4 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room

10.0 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with blinds.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(90 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a TV, and a window with blinds.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(113 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a television, and a window with blinds.

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window.

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

You may also like

Ad
An outdoor patio area with a pool, seating, and palm trees.

AC Hotel by Marriott Phoenix North Norterra

North Phoenix
  • Pool
  • Restaurant
  • Air conditioning
  • Gym
9.2 out of 10, Wonderful, 406 reviews
$135 nightly
The price is $153
Nov 22 - Nov 23
Total with taxes and fees
AC Hotel by Marriott Phoenix North Norterra
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Stadium Village, a neighborhood in Surprise, is home to Holiday Inn Express Surprise by IHG. Surprise Community Park and Surprise Tennis Center are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Westgate Entertainment District and Arrowhead Towne Center. Looking to enjoy an event or a game? See what's going on at State Farm Stadium or Peoria Sports Complex. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby. Visit our Surprise travel guide
Map
16540 N Bullard Ave, Surprise, AZ, 85374

What's nearby

  • A baseball field with a banner that reads "Be Daring Explore."
    Surprise Stadium
    8 min walk - 0.5 miles
  • A golf course with a pond, palm trees, and houses in the background.
    Sun Village Golf Course
    19 min walk - 1.0 mile
  • Surprise Community Park
    5 min walk - 0.3 miles
  • Surprise Tennis Center
    12 min walk - 0.7 miles
  • Valley Vista Performing Arts Center
    17 min walk - 0.9 miles

Getting around

  • Phoenix Sky Harbor Intl. Airport (PHX)
    48 min drive

Restaurants

  • In-N-Out Burger
    18 min walk
  • Raising Cane's Chicken Fingers
    15 min walk
  • Circle K
    3 min drive
  • Burger King
    4 min drive
  • Better Buzz Coffee
    18 min walk

About this property

Holiday Inn Express Surprise by IHG

  • Hotel located in Stadium Village
  • You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym at Holiday Inn Express Surprise by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a snack bar/deli.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Express check-out, a 24-hour front desk, and a front-desk safe
    • Concierge services, multilingual staff, and 1 meeting room
    • Guest reviews speak highly of the breakfast, helpful staff, and location
  • Room features
  • All 115 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch LCD TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

Similar properties

A spacious lobby with a dining area, seating arrangements, a fireplace, and a television mounted on the wall.
Best Western Plus Surprise-Phoenix NW
Surprise
  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.6 out of 10, Excellent, 1,006 reviews
$108 nightly
The price is $124
Oct 26 - Oct 27
Total with taxes and fees
Best Western Plus Surprise-Phoenix NW
Compare similar properties

Frequently asked questions

Does Holiday Inn Express Surprise by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Surprise by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Surprise by IHG on Nov 16, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Surprise by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Surprise by IHG?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Surprise by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Surprise by IHG located?

Located in Stadium Village, this hotel is within a 10-minute walk of Surprise Community Park and Surprise Stadium. Surprise Tennis Center and Valley Vista Performing Arts Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Express Surprise by IHG Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 817 out of 1000 reviews
Rating 8 - Good. 113 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide an excellent breakfast every morning and we really enjoyed the outdoor pool and jacuzzi. The room was clean and comforting.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was free and delicious!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes the check in super fast, delicious breakfast the room and is very clean and spacious. I will definitely go back to this hotel.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to hotel. Always clean, staff is amazing and the breakfast is excellent.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Very helpful and genuinely nice. Clean hotel. Great stay
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic stay. Pleasant helpful staff really enjoyed the stay.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter lives in Surpise Arizona, so I have stayed here three times and all times have been very pleasant. Hotel is clean and staff is great! Will definitely continue to stay here on every visit.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Great Place to Stay and CLEAN!!!!! The Staff was wonderful!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and comfortable, good breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful cleanliness superb definitely would recommend
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

It was the perfect place for us to stay while visiting relatives. The beds were super comfortable, the rooms large and clean with the plus of a good breakfast! I would definitely stay there again
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Everything was clean everyone was welcoming and friendly….
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and friendly staff. I would definitely stay here again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great breakfast! Staff was very helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean hotel, beds were super comfortable and the continental breakfast was good.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and engaging. Breakfast was top notch. A mere 2 minutes from baseball fields where my grandson’s tournament was played. Near a multitude of restaurants.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything needed. Super easy access.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always! Very clean and the check in process was fantastic.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Clean, staff was very friendly, a/c is adjustable to your preference, washer/dryer, fitness room and decent breakfast included. Stayed there while moving our son in to Ottawa University right down the street. A lot of eateries, Walmart, Sam's Club, Lowe's, Home Depot, Ross, Ulta, Barns and Noble. Nice area! No homeless/druggies living on sidewalks like downtown
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vince from front desk + ALL the ladies at breakfast … THANK YOU! The gym was always clean. The pool could use a daily cleaning. I appreciate the fridge + microwave. Final grade: A
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I had a very pleasant stay, my room was spotless the breakfast was the best and the staff extremely helpful.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast till 10am was super helpful and plenty of parking.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,affordable ,good location and good breakfast selection
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were great. Very friendly, respectful, and helpful especially the daytime manager Nahla that helped with extending my trip. I would definitely recommend staying at this property. Five stars !!!!!!
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good and served our needs on our stay in Surprise AZ. Well located and easy for get. Need to replace the mattresses in the rooms.
Stayed 6 nights in Jun 2026