Balmoral Beach Tours

There is no airport shuttle. Room amenities are limited so plan accordingly. The queen size room was relatively small with windows blocked out so had limited natural light. The staff was very helpful and quick check in and check out. Location is wonderful.

Good part: Rooms, Gym, Club breakfast. Very dissapointed: In the restaurant I was not allowed to order a steak for 1 person. The only steak on the menu was for 2 persons. I asked the staff how many grams this was, he didn't know. I asked please make a strak for 1 person like on the roomservice menu. He was not allowed to do that?! How difficult could it be? So I said fine, if I cannot order the 2p steak and the 1p steak you cannot make, I will eat in my room. When I left with my glass of wine and water (which I paid), i was not allowed to leave with my glass, because this would be dangerous for other guests? Note this was my first glass of wine, I had 2 zips, I was not drunk. Ultimately I had to ask for a plastic cup to leave the restaurant. What a mess, service is just to make a steak for a lady who travels alone. Your team could have handled this so easily. This would be the 5 star service i would expect. So ladies, if you travel alone, eat your steak somewhere else.