“The location is a bit away from the town center, but the two level outdoor onsen is amazing. We experienced an issue about the air-conditioners; luckily, with the help of Takeshima san who is proactive and understanding, it’s solved.”
“Hotel ran out of towels, no one could bring towels after housekeeping left because only one staff at desk. Hall was very cold like extreme ac. Overall good but then they charged me a different amount than Expedia had so had to call and wait two days, call again. Eventually got someone who could refund the difference.”
“Room was clean, breakfast was ok. This hotel is dated. Was a little worried when we checked in because there was really no cars in the parking lot, but by night/morning the parking lot was packed. Had a good night sleep.”
“Very average! We are two friends who met in Red Deer for a visit. We booked a two bedroom suite with a living room because we wanted two beds and a place to sit, have a glass of wine and chat where we didn’t have to sit on a bed. That’s exactly what we got. Unfortunately the beds were not comfortable, there were plastic cups, no wine glasses and poor lighting. We had a nice time in Red Deer but the hotel was definitely not one of the highlights!”
“The price attracted me to the property, but the experience ended up matching it. When I turned down the hall and saw a mousetrap in the hall, I questioned my choice. The room was okay in the cleanliness, but with only a couple plug in and no USB plugs o had chargers spread around the room. I would describe my sleep as adequate, but I was to describe the pillows I would liken them to sleeping on a bag of pears in various stages of ripeness. Location is great, price is good, but the experience……