“Stay was fine. We were placed directly next to the club lounge access (room 902) which was honestly awful. It’s a fireproof door so anytime someone opens it it slams shut and the lounge is open until midnight. People using the lounge are not considerate of rooms around so shouting down the hallways and around elevators. Does not make for a decent sleep especially when it starts up again for breakfast. Would definitely ask for a room swap if you are near the lounge as it services all club lounge……
“The front desk staff, both in the evening and the following morning, were absolutely amazing! Everyone we interacted with was friendly, welcoming, and helpful. Even a gentleman who I believe was part of the maintenance or cleaning staff was incredibly friendly and accommodating.
Unfortunately, our experience with the restaurant hostesses was quite different. On two separate occasions—once at dinner and again at breakfast—we found the hostesses to be unnecessarily rude when we asked simple……
“Breakfast shoud be better. We were at 9 am there and the waffles were running out. We have been told that was the last round for waffles as they will not make the batter anymore. Breakfast timing was till 10 am they supposed to make it until 10. The next day we skipped the breakfast. We didn't like the breakfast options”