“Family recommended this hotel as the best one in Castlegar. After staying here 2 separate occasions, the owner needs to do some serious upgrades and investments. On a positive note,the staff was awesome and the hotel was quiet.
Recommend upgrades, handicap button to open the front doors. There is none.
Carpet in hallway upstairs needs cleaning or changed. Rip out the carpets in the rooms. Put better flooring in. Our room the floor board moved.
Please put soap by the sinks in the bathrooms to……
“A very slow check in
The pool was "under maintenance", so no access was allowed. It seems to happen often
Bathroom is in need of repairs. Peeling paint off the baseboards”
“Basic accomodation at a decent price. Old school park in front of your room simply cannot be beat by remote parking spots and a hike-down-the-hall-and-up-the-elevator hotel. Surprisingly very little truck traffic at night on the hill in front of the place. Great bed. Strong WIFI.
Our go to in Trail once or twice a year if just passing through overnight.”
“We didn’t use the amenities except for the restaurant and it was perfection! Our room was clean and bright with comfy beds. Staff were friendly and helpful. Elevator was small but just added to the adventure!”
“Staff were super helpful, the room was clean and quiet. Only negative seemed to be a very slight smell of cigarette smoke in the bathroom area - maybe the room below was a smoker or the exhaust fan in the bathroom was somehow drawing something in.”
“Loved the central location! Having a pub as well as a restaurant and coffee shop right there was extremely handy! Room was clean and staff were friendly and helpful.”
“We have stayed at the Ram's Head 3 times over the last 5 years and it has been fantastic every time! Cozy, clean, welcoming host, with a great common room and breakfast! Great location to the town and mountain bike trails!”