Radisson Hotel Rochester Airport

Property class: 2.5

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Located close to Rochester Institute of Technology and Strong Memorial Hospital, Radisson Hotel Rochester Airport provides a free roundtrip airport shuttle, an arcade/game room, and dry cleaning/laundry services. The on-site American cuisine restaurant, Baxters, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

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About the neighborhood

Located in Brighton, a neighborhood in Rochester, Radisson Hotel Rochester Airport is near the airport. The area's natural beauty can be seen at Genesee River's High Falls, while Eastman School of Music and Rochester Auditorium Theater are cultural highlights. Check out an event or a game at Blue Cross Arena, and consider making time for Rochester Riverside Convention Center, a top attraction not to be missed. Visit our Rochester travel guide
Map
175 Jefferson Road, Rochester, NY, 14623

What's nearby

  • A bridge over a waterfall surrounded by lush greenery.
    Genesee River
    15 min walk - 0.8 miles
  • Rochester Institute of Technology
    1 min walk - 0.1 miles
  • Gordon Field House and Activities Center
    16 min walk - 0.9 miles
  • Gene Polisseni Center
    19 min walk - 1.1 miles
  • Red Barn Climbing Gym
    2 min drive - 1.4 miles

Getting around

  • Rochester Station
    16 min drive
  • Greater Rochester Intl. Airport (ROC)
    9 min drive

Restaurants

  • The Café & Market At Crossroads
    4 min drive
  • Gracie's
    16 min walk
  • Roc Pho Shop
    17 min walk
  • Dumpling House
    2 min drive
  • Golden Corral
    3 min drive

About this property

Radisson Hotel Rochester Airport

  • Hotel near Rochester Institute of Technology
  • Located close to Strong Memorial Hospital and University of Rochester, Radisson Hotel Rochester Airport provides a free roundtrip airport shuttle, an arcade/game room, and dry cleaning/laundry services. The on-site American cuisine restaurant, Baxters, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • You'll also find perks like:
    • An indoor pool and an outdoor pool
    • Free self parking
    • A free area shuttle, a 24-hour front desk, and smoke-free premises
    • Coffee/tea in the lobby, concierge services, and free newspapers
  • Room features
  • All 171 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
  • More amenities include:
    • Select Comfort beds, rollaway/extra beds (surcharge), and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 32-inch Smart TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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Frequently asked questions

Does Radisson Hotel Rochester Airport have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Radisson Hotel Rochester Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Radisson Hotel Rochester Airport?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

What time is check-out at Radisson Hotel Rochester Airport?

Check-out is at 11 AM.

Does Radisson Hotel Rochester Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Radisson Hotel Rochester Airport located?

Located in Brighton, this hotel is steps from Rochester Institute of Technology, and within 6 mi (10 km) of Strong Memorial Hospital and University of Rochester. Eastman School of Music and Blue Cross Arena are also within 9 mi (15 km).

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Reviews

Radisson Hotel Rochester Airport Reviews

7.4

Good

7.8

Cleanliness

8.2

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 244 out of 968 reviews
Rating 8 - Good. 340 out of 968 reviews
Rating 6 - Okay. 212 out of 968 reviews
Rating 4 - Poor. 117 out of 968 reviews
Rating 2 - Terrible. 55 out of 968 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine, some guests were loud and inconsiderate.
Stayed 1 night in Jul 2020
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, property conditions & facilities

Disappointed

I personally think the room could have been cleaner. There were old/used masks behind the nightstand and smudges/marks on the cups that were in the room. Also a lot of unexplained bugs like flies and i got bitten overnight. I wont be returning.
Stayed 2 nights in Jun 2020
Verified review

6/10 Okay

Disliked: Amenities
No restaurant/bar and pool due to COVID-19. Overall, staff was friendly and hospitable.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Room comfort

Sleepless in Rochester

The floor we stayed on had a bunch of people parting and were loud until 330am then they woke up at 530 so I got about 2 hrs of sleep the entire night not a pleasant by far but the staff was kind and helpful.
Stayed 1 night in Jun 2020
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Toilet didn’t work
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Room had certain flaws,but nothing major...only thing was my girl wanted to get in the pool & the fitness room but they were closed.
Stayed 2 nights in Jun 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice. My biggest complaint was that the hotel was so noisy and the walls are so thin I could hear the people in the room next to me. The carpet needed to be cleaned as it look like gum was embedded in a couple different locations
Stayed 4 nights in Jun 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Didnt like not being able to use the shuttle and constant key issues su staff a bit rude but over all a decent stay
Stayed 7 nights in May 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the property is severely run down alot of annoying guest which i know the hotel has no control but maybe get a real security guard ? i was cat called so many one guest even followed me too my room first day then the following day stalked me outside
Stayed 2 nights in May 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
The room when I checked in was awful. There was makeup on the pillows, the bed skirt was torn, and there was something smeared on one of the walls. I went down to the front desk and the manager was very accommodating. He gave me a new room and went up with me to inspect it.
Stayed 3 nights in May 2020
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled like cigarette smoke in lobby and butts outside very dirty. Hallway second floor smelled like marijuana. Sticky stuff on the night stand in my room.. freezer in. Fridge was frozen closed.
Stayed 1 night in May 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to ask for another fitted sheet & another comforter they had old blood stains on it . I wasn’t issued a room key for entire weekend due to “system” being down .The garbage pale wasn’t swapped or changed even when I sat it outside the room . I’ve never experienced nothing like this before
Stayed 2 nights in Apr 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

enjoyed our stay there before but not this time...

seems like they hosting some homeless folks and also lots of stalled renovations/plywood in the floor, ...also found pot in 2 of our 4 rooms.
Stayed 1 night in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it would actually come back anytime I would of loved the pool to be open but other than that I enjoyed my time there
Stayed 1 night in Apr 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Front desk clerk nice & friendly. Will visit again soon
Stayed 2 nights in Apr 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Not directly off the highway, if you are passing through may be easier hotels. But it was very clean and had friendly staff
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very clean very quiet. The staff was very friendly
Stayed 4 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We have stay here before and it is not what used to be. Regarding staff and the cleaning personnel they were great. But the matress need to be replaced and the internet and tv signal were poor. For the price it was good.
Stayed 7 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed experience

It's unbelievable so called "Hotel" turns out to be for homeless people due to current virus situation. We felt very uncomfortable especially people around staring at us and the environment looks bad. Secondly, we can never enter the room 109 because all two keys (card) not working ! After five minutes a technician came with his key.. door open ! The minute we step into the room, both beds are messy seems like someone have just slept on it. We were very upset and uncomfortable and decided to checkout and leave. WE have spoken to the manager- Rachel and she told us we can write to Hotel.com to request for a refund. Looking forward to hear from your side. Thank you
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
We were very dissapointed with the cleanliness of our room. We had two hairs in our bathroom. One on the toilet seat and other in the sick. We also found about an one inch of dust on the furniture. It was so thick you could write your name in it. We also had double beds and one of the beds sounded like it was falling apart. Every time one of us turned it made these horrible noises. Now, The reason why we didn't request another room was because we arrived so late and we're so tired that everyone just wanted to go to sleep. Now to top it off when we checked out the next day the front desk person was sitting there covered from head to toe in a big blanket. Just not professional. Overall not pleased with this hotel.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
There was very little to actually like. The property was rundown and dated, the door to the room had gaps around it you could put your hand in. The TV keep “losing connection”. The breakfast the cost $13 was well below expectations and not as good as the free breakfast elsewhere.
Stayed 2 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The manager was extremely friendly and very helpful with the service
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities
We had adjoining rooms, which is what we wanted. The condition was pretty dirty, smelly and outdated. The pool area had a lot of windows which was nice.
Stayed 2 nights in Mar 2020
Verified review

2/10 Terrible

Disliked: Amenities, property conditions & facilities
My room key had to be re keyed every day i stayed. Even the maid could not enter my room to clean. The fire alarm went off twice during my 6 day stay. Once at 2 AM for over 45 Mins. The swimming pool area was dirty and poor supervision. A pool light was flouting in the pool with wires hanging out. The Breakfast Buffet was not part of the price as the add suggested. It was $1250. Not that great. Could get a Steak abd Egg Breakfast down the road for $11.00. A flood in the hallway was not taken care of. Had to walk through it the day after when checking out. My shoes got wet and I almost slipped and fell. I complained and was told that I could have a free Breakfast. No thanks. The clerk said he would try and get me $100.00 taken off my bill. I stayed in this hotel twice. Never again. !!!! .
Stayed 6 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
DirectTV kept dropping out "no signal found". Owners (not staff) need to get flat roof fixed, there were multiple leaks. Not their fault that there was a fire alarm at 2:30 a.m., but that was really alarming, lol, to have to evacuate.
Stayed 1 night in Feb 2020