2/10 Terrible
Ivan
Traveled with family
Jun 3, 2024
Disliked: Cleanliness, room comfort
Nightmare Stay
Property was rented to us without telling us that we would not have access through the back area where you can go to the beach or the pool because it was under construction. We called and they said they had let us know about it, but it wasn't true, the customer service was horrible, they said no refund and no new room. Other issues the shower had no cold water had to shower with hot water, the drain didn't work. We Had to take a shower on 4" of water on the tub. Refrigerator was not working properly. We called they said we'll send someone next day early in the morning, nobody showed up, we lost all our goodies, ice cream and all that good stuff.
we left a day earlier cause workers were hammering our windows and could not sleep. Overall the place sucked. I will never stay there again.
Ivan
Stayed 2 nights in May 2024