Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
Located in Chicopee, Quality Inn Chicopee - Springfield is in a shopping district. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. International Volleyball Hall of Fame and Springfield Museums are also worth visiting. Visit our Chicopee travel guide
463 Memorial Dr, Chicopee, MA, 01020
What's nearby
Naismith Memorial Basketball Hall of Fame
9 min drive - 7.9 miles
Chicopee Falls Dam
19 min walk - 1.0 mile
Chicopee Memorial State Park
3 min drive - 2.5 miles
MassMutual Center
9 min drive - 7.5 miles
MGM Springfield
9 min drive - 7.7 miles
Getting around
Holyoke Station
15 min drive
Logan International Airport (BOS)
97 min drive
Restaurants
Fifties Diner
6 min drive
Chick-fil-A
5 min walk
Dunkin'
17 min walk
Panera Bread
9 min walk
Cumberland Farms
3 min drive
About this property
Quality Inn Chicopee - Springfield
Hotel in a shopping district
Free continental breakfast, laundry facilities, and a business center are just a few of the amenities provided at Quality Inn Chicopee - Springfield. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
RV/bus/truck parking, tour/ticket assistance, and free newspapers
Coffee/tea in the lobby, a 24-hour front desk, and a vending machine
Room features
All 100 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi.
Free continental breakfast available daily 6:00 AM to 10:00 AM
Coffee and tea in common areas
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Vending machine
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Upper floors accessible by stairs only
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
More
2 floors
Designated smoking areas
Room amenities
Bedroom
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Pay movies
TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Property payment types
Important information
Optional extras
Pet fee: USD 25 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0008350610
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Quality Inn Chicopee - Springfield pet-friendly?
Yes, pets are allowed at this property. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Quality Inn Chicopee - Springfield?
As of Oct 22, 2026, prices found for a 1-night stay for 2 adults at Quality Inn Chicopee - Springfield on Nov 16, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Quality Inn Chicopee - Springfield?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at Quality Inn Chicopee - Springfield?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Quality Inn Chicopee - Springfield located?
Situated in a shopping district, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Bowlero Chicopee is 3.1 mi (5 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quality Inn Chicopee - Springfield Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Run down, broken fixtures and fittings, dirty and in disrepair
Staff were helpful, breakfast was good
Stayed 2 nights in Oct 2026
Verified review
6/10 Okay
Sally
Oct 19, 2026
Liked: Cleanliness, staff & service
Decent breakfast, easy parking, and the staff were welcoming and helpful. But there were not enough electrical outlets in the room! And the bedspreads were mattress pads. Clean and reasonable, but certainly not luxury accommodations.
Stayed 2 nights in Oct 2026
Verified review
6/10 Okay
Karen
Sep 15, 2026
Liked: Staff & service
The hotel need renovation but clean room and helpful staff.
Was a nice room well cleaned, with everything in nice conditions. Staff helpful. Location was fantastic with everything u need in a max 10 minutes walk. Food, supermarkets clothes car wash, everything. Good experience
The cleanliness was good, staff was helpful when we asked for towels. However the room we stayed in was very disappointing. It had paint peeling the bathtub looked like there was paint all over ot. The bathroom door was unable to close almost falling off hindges.
If not for the excellent breakfast crew, I would rate this facility a teo because of its age and state of repair. The employees care about their customers.
Location was ideal while visiting family in Holyoke. Staff was incredibly helpful and friendly. Coffee in the lobby was great for my coffee addicted mother and I. Overall a great price for a quick visit
Kayley was pleasant on the phone when I called because I would be arriving late. She was friendly and helpful at check in. I felt safe knowing she was at the desk.
The stairwell was well lit. The hallway was a stuffy but ok.
The room was a bit musty and the dark brown carpet had some tears.
The bathroom was clean and smelled better than the room…
For the price, this room fell short.
Our key card was working, but, the latch had to be manually opened with a key, so we were afraid to leave in case we could not get back in.
The carpet was filthy. The walls in the bathroom had all sort of stains.
The tub was very stained, but seemed clean.
The TV has no channels that were free.
There was a faded spot and exposed hanger where there used to be a picture on the wall.
The ceilings were saggy & old.
The walls were so thin & doors so creaky I could hear the refrigerator compressor kick on in the room next door and woke up at 5:30am when the neighbor opened the bathroom door.
I don’t know how this hotel got the rating it had. I have stayed in other Quality Inns and they were fine.
At least the desk person at check in was nice. The desk person in the morning was somewhere between rude & indifferent.
The best thing I can say is that the sheets & towels seemed clean. I wish I could have covered the whole room with them.
The room was clean. The staff was helpful.
NO ELEVATOR was difficult. The stairways are not up to code — not safe. I was. It told I had to climb stairs.
Not enough of a landing to be safe as you opened the door carrying a suitcase. The stairways were not clean, spattered with paint. The breakfast options were very scant.
Stayed 1 night in Aug 2026
Verified review
8/10 Good
Jonathan
May 27, 2026
Liked: Cleanliness, staff & service
The hotel is clean and functional. There are some upkeep issues. Overall reasonable value.
The whole building had a smell was a lot. There was a hole in the wall in the room, loose outlets, the carpet was damp, mold in the bathroom, WiFi didn’t work at all, plastic on the mattress, tv remote didn’t have a back in it, and breakfast was minimal. Pretty sure there were a couple people living there. The staff I interacted with were helpful.