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JR WEST GROUP VIA INN SHINJUKU

3.0 star property
Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden

Choose dates to view prices

Close to Shinjuku Gyoen National Garden, JR WEST GROUP VIA INN SHINJUKU provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Single Room, Non Smoking

9.0 out of 10
Wonderful
(62 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 137 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 137 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Hollywood Twin, Non-Smoking

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 159 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Toilet with electronic bidet
  • 198 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About the neighborhood

Map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 5 min walk - 0.3 miles
  • Shinjuku Isetan - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 9 min walk - 0.5 miles
  • Shinjuku Gyoen National Garden - 9 min walk - 0.5 miles

Getting around

  • Shinjuku-sanchome Station - 4 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 47 min drive

Restaurants

  • ‪飲食笑商何屋 ねこ膳 - ‬2 min walk
  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪南国亭 - ‬2 min walk
  • ‪カフェ アルル - ‬2 min walk
  • ‪サブカルカフェ&バー ニュータイプ新宿 (Newtype Shinjuku) - ‬1 min walk

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel near Shinjuku Gyoen National Garden
JR WEST GROUP VIA INN SHINJUKU provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a 24-hour front desk, and an elevator
  • Luggage storage and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 226 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and toilets with electronic bidets
  • LED light bulbs, refrigerators, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

Frequently asked questions

Is JR WEST GROUP VIA INN SHINJUKU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at JR WEST GROUP VIA INN SHINJUKU?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at JR WEST GROUP VIA INN SHINJUKU on Jan 4, 2026 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at JR WEST GROUP VIA INN SHINJUKU?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at JR WEST GROUP VIA INN SHINJUKU?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is JR WEST GROUP VIA INN SHINJUKU located?

Located in Shinjuku, this hotel is within a 15-minute walk of Isetan Department Store Shinjuku and Shinjuku Gyoen National Garden. Tokyo Imperial Palace and Shibuya Crossing are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 4-minute walk and Higashi-shinjuku Station is 7 minutes.

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JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1058 reviews
Rating 8 - Good. 284 out of 1058 reviews
Rating 6 - Okay. 74 out of 1058 reviews
Rating 4 - Poor. 13 out of 1058 reviews
Rating 2 - Terrible. 7 out of 1058 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

richard Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Location was great!
Stayed 12 nights in Nov 2025

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and awesome staff
Stayed 6 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, quiet, and safe.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel, not far to walk from the station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Srivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing I was at ease with access of shops and other services and facilities.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a great place to walk shinjuku from.
Stayed 3 nights in Nov 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad hotel nothing fancy food was meh but clean and nice staff
Stayed 3 nights in Oct 2025

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room and hotel were nice. They are strict on check in at three an no earlier. Over-all staff was nice. The location is about a 15 min walk from Shinjuku Station, but it is not far from Kabukicho
Stayed 1 night in Dec 2025

10/10 Excellent

J.J.

Liked: Cleanliness, amenities, property conditions & facilities
First time staying with this chain. Amazing stay. The duvet made for a great sleep. Hotel was really quiet but in a great location to the nightlife. Highly recommend!
Stayed 6 nights in Nov 2025

8/10 Good

Niovi

Liked: Cleanliness, staff & service, property conditions & facilities
A fairly standard business hotel you’ll find in Tokyo for a fair price. Location is great, with easy access to multiple subway lines for getting around Tokyo, and within walking distance are
Stayed 3 nights in Nov 2025

10/10 Excellent

courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Clean but small room, excellent customer service. Definitely would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to restaurants and shopping centers.
Stayed 1 night in Oct 2025

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Room was clean, and the staff was friendly and helpful. Check-in was on the computer so no issues with language.
Stayed 4 nights in Nov 2025

10/10 Excellent

Amelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy comfortable rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and also refreshed every day. The staff were very friendly and helpful.
Stayed 6 nights in Oct 2025

8/10 Good

Raul

Liked: Cleanliness, amenities, property conditions & facilities
location
Stayed 1 night in Oct 2025

10/10 Excellent

Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great Experience, room was clean. Enjoyed the breakfast good for a quick meal before exploring.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tomomasa

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in Nov 2025

10/10 Excellent

JiTong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very quiet area. Close to Shinjuku station which is a big plus
Stayed 2 nights in Oct 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall enjoyed time.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sung Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff who speak english
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet comfortable bed house keeping daily
Stayed 5 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, surpassed my expectations
Stayed 4 nights in Oct 2025

10/10 Excellent

Karthik Reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025