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Frequently asked questions

Can I fly from the US on ZIPAIR?
Yes. ZIPAIR operates nonstop flights from the United States to Tokyo Narita (NRT). You can book a flight from U.S. cities like:
  • Los Angeles (LAX)
  • San José (SJC)
  • San Francisco (SFO)
  • Honolulu (HNL)
  • Las Vegas (LAS)
ZIPAIR flights from the U.S. connect travelers to Tokyo and onward destinations in Asia.
Where does ZIPAIR fly to?
ZIPAIR offers affordable international flights from its main hub at Tokyo Narita Airport to major cities across North America and Asia. Search for ZIPAIR deals to popular destinations such as:
  • Tokyo Narita (NRT)
  • Los Angeles (LAX)
  • San José (SJC)
  • San Francisco (SFO)
  • Honolulu (HNL)
  • Las Vegas (LAS)
  • Singapore (SIN)
  • Bangkok Suvarnabhumi (BKK)
  • Seoul Incheon (ICN)
  • Manila (MNL)
  • Vancouver (YVR)
ZIPAIR may also operate charter or seasonal services based on demand.
Can I earn ZIPAIR miles with Expedia?
ZIPAIR does not have a frequent flyer program. However, you can earn OneKeyCash™ on eligible ZIPAIR bookings if you're a One Key™ member to save more on your next adventure.OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
How much is carry-on for ZIPAIR?
When you fly ZIPAIR, carry-on is included for all passengers:
  • One carry-on item up to 15 lbs (7 kg)
Additional carry-on weight can be purchased at booking.
What size carry-on is allowed on ZIPAIR?
With your ZIPAIR flight booking, your carry-on items must meet the following size requirements:
  • One carry-on bag not exceeding 21.6 x 15.7 x 9.8 inches (55 x 40 x 25 cm)
  • One personal item such as a purse or laptop
Both items must fit in the cabin as space is limited on full flights.
How much are checked bags on ZIPAIR?
The checked baggage allowance depends on the type of ZIPAIR booking you make:
  • Base fares: Checked baggage is not included
Bags up to 50 lbs (23 kg) can be added for a fee. Additional baggage or overweight limits up to 70 lbs (32 kg) are available for an extra charge.
Do you have to pay for seat selection on ZIPAIR?
Yes. Standard, window, aisle, and extra legroom seats are all available for a fee with your ZIPAIR reservation. Full-flat seats can also be purchased on long-haul flights, offering a business-class-style experience in an unbundled fare structure.
How far in advance can you check in with ZIPAIR?
For your ZIPAIR flight, online check-in opens 24 hours before departure. Airport check-in counters open about three hours before takeoff. Early arrival is recommended for international flights from the U.S. and Asia.
Who is ZIPAIR's partner in the USA?
ZIPAIR is a subsidiary of Japan Airlines (JAL) but operates independently. There are no formal codeshares with U.S. airlines, though you can connect separately with major carriers like American Airlines or Alaska Airlines into ZIPAIR-served airports.
What kind of airline is ZIPAIR?
ZIPAIR is a low-cost international airline based in Japan, offering a budget-friendly option for travelers flying between Japan and major destinations across North America, Asia, and beyond. The airline focuses on providing affordable fares while maintaining a no-frills experience, with Economy Class service and optional add-ons for extra comfort.
Is ZIPAIR a good airline to fly with?
Many travelers who fly ZIPAIR appreciate the airline's affordability and convenience for international travel. While the service is basic compared to traditional full-service carriers, passengers value its punctuality, efficiency, and the ability to connect to key global destinations from Tokyo Narita.
What type of planes does ZIPAIR fly?
ZIPAIR flies Boeing 787-8 Dreamliner planes on all routes.
Does ZIPAIR have First or Business Class?
ZIPAIR does not operate traditional Business or First Class cabins. Instead, ZIPAIR tickets offer ZIP Full-Flat seats with lie-flat beds and privacy panels, customizable add-ons such as meals, Wi-Fi, baggage and lounge access.

Travel information

Travel information

Airline Information

Airline Name
ZIPAIR
Airline Code
ZG
Roundtrip price
Airline Information

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