Polynesia Adventure Vacations

I would give this hotel alot higher rating, but they didn't say anything about a "resort fee", and that was $50. So be careful! You will get charged an additional fee that nobody talks about.

I really wanted to like the Westgate, but this hotel is long overdue for a major renovation. The rooms and bathrooms look like they haven't been touched since the 1980s. Dated fixtures, tired furniture, and an overall worn feel make it hard to justify what they're charging. The shower was the worst part. The shower head is set at a height that works if you're about 5'8" or shorter. Anyone taller has to squat down just to rinse off, which gets old fast after a long day. On top of that, they nickel and dime you for everything. They even charge you for water, which is unreal for a hotel at this price point. Between the fees and the condition of the rooms, it doesn't feel like guests are a priority. If you're considering staying here, know what you're walking into. Until ownership invests in a real update to the rooms, bathrooms, and their fee structure, I'd look elsewhere.

The Lady who greeted me is Maria or Marie and She was the most professional and resourceful, courteous, pleasant . My Experience was one of the most pleasurable experiences I have ever had. I have already recommended this place to several of my friends in Las Vegas and Buffalo. I will be back

If you are looking for a quiet place to stay this suite is NOT recommended. You can hear motorcycles and racing cars at all hours of the night. Valet is $60 per night mandatory payment required upon check in for the entire length of your stay tips not included. This is not stated in the description prior to booking. BEWARE.

The hotel is in great conditions, I had stayed in The Palazzo 3 times now and they maintain the same quality Great job

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

The Lady who greeted me is Maria or Marie and She was the most professional and resourceful, courteous, pleasant . My Experience was one of the most pleasurable experiences I have ever had. I have already recommended this place to several of my friends in Las Vegas and Buffalo. I will be back

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

I really wanted to like the Westgate, but this hotel is long overdue for a major renovation. The rooms and bathrooms look like they haven't been touched since the 1980s. Dated fixtures, tired furniture, and an overall worn feel make it hard to justify what they're charging. The shower was the worst part. The shower head is set at a height that works if you're about 5'8" or shorter. Anyone taller has to squat down just to rinse off, which gets old fast after a long day. On top of that, they nickel and dime you for everything. They even charge you for water, which is unreal for a hotel at this price point. Between the fees and the condition of the rooms, it doesn't feel like guests are a priority. If you're considering staying here, know what you're walking into. Until ownership invests in a real update to the rooms, bathrooms, and their fee structure, I'd look elsewhere.

The Lady who greeted me is Maria or Marie and She was the most professional and resourceful, courteous, pleasant . My Experience was one of the most pleasurable experiences I have ever had. I have already recommended this place to several of my friends in Las Vegas and Buffalo. I will be back