卡曼海滩高尔夫假期

Great resort all around

Beautiful resort, but serious hygiene concerns We stayed at Viva Azteca for two weeks and had a mixed experience. The resort is beautiful, the beach and location are fantastic, and most staff were very friendly. Unfortunately, we had serious concerns about hygiene. After returning to our room one day, we found a brown, foamy and unpleasant-smelling substance on one of our electric toothbrushes. We reported it immediately, but only after repeatedly following up were we told that nobody knew what had happened. We no longer felt comfortable using the toothbrush and had to buy a new one. On another occasion, a dirty cleaning cloth was left on our clean clothes. We also encountered undercooked meat on several occasions, including chicken. I experienced severe gastrointestinal illness during our stay. We cannot know for certain what caused it, but afterwards we avoided higher-risk foods such as sushi and certain chicken dishes because we no longer felt comfortable eating them. This is especially disappointing because we were considering Viva Azteca for a future vow renewal with our family and friends. After this experience, we are unfortunately no longer sure we would choose it. There is a lot to love about this resort, which makes these issues even more disappointing.

Staff was friendly and attentive. The buffet food and restaurant varied from just okay to pretty good. I did not try the spa or amenities. One of the shower heads did not work properly, and the sliding door didn't lock securely.

Newly renovated, room was great. Food selection was awesome as always.

Staff was friendly and attentive. The buffet food and restaurant varied from just okay to pretty good. I did not try the spa or amenities. One of the shower heads did not work properly, and the sliding door didn't lock securely.

Our room with our private pool was amazing, spacious and clean. The bed was not as comfortable as I expected and I would have liked the lighting in the bathroom to be brighter. The spa was an amazing space but there were dead bugs everywhere, maybe a little maintenance before aging the amazing rooms might be a good idea. But overall a good vacation.

Amazing property, great staff , great food. Will definitely return

Staff was friendly and attentive. The buffet food and restaurant varied from just okay to pretty good. I did not try the spa or amenities. One of the shower heads did not work properly, and the sliding door didn't lock securely.

Newly renovated, room was great. Food selection was awesome as always.

Everything was very good, except the drinks, which lacked flavor and contained almost no alcohol. Also, there isn’t much to do in the evening; you have to go to the Riu Tequila.

Staff was friendly and attentive. The buffet food and restaurant varied from just okay to pretty good. I did not try the spa or amenities. One of the shower heads did not work properly, and the sliding door didn't lock securely.