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Iberostar Grand Paraiso Adults Only - All Inclusive

Photo gallery for Iberostar Grand Paraiso Adults Only - All Inclusive

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

Overview of Iberostar Grand Paraiso Adults Only - All Inclusive

VIP Access
UNESCO Sustainable Travel Pledge

Iberostar Grand Paraiso Adults Only - All Inclusive

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air conditioning
Map
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationParadise Beach7 min walk
  • Popular LocationEl Manglar Golf Course7 min drive
  • Popular LocationMaroma Beach21 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. El Manglar Golf Course and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Playa del Carmen Main Beach. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • Paradise Beach - 7 min walk
  • El Manglar Golf Course - 7 min drive
  • Maroma Beach - 21 min drive
  • El Camaleon Mayakoba Golf Course - 24 min drive
  • Tres Rios Ecopark - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive

Restaurants

  • Salon Partagas - 6 min drive
  • Ginger - 6 min drive
  • Il'Olivo - 6 min drive
  • L'Alsace - 6 min drive
  • La Hacienda - 6 min drive

About this property

Iberostar Grand Paraiso Adults Only - All Inclusive

5-star luxury property by the ocean
A free breakfast buffet, 18 holes of golf, and a casino are just a few of the amenities provided at Iberostar Grand Paraiso Adults Only - All Inclusive. This property is a great place to bask in the sun with a white sand beach, a beach bar, and beach massages. Treat yourself to a hot stone massage, reflexology, or a body wrap at Spa Sensations, the onsite spa. Be sure to enjoy a meal at any of the 6 onsite restaurants, which feature Italian cuisine and more. The health club offers Pilates classes and yoga classes; other things to do include parasailing, kayaking, and beach yoga. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Tennis courts, a billiards/pool table, and a 24-hour front desk
  • An elevator, wedding services, and massage treatment rooms
  • Guest reviews give good marks for the pool and helpful staff
Room features
All 310 rooms boast comforts such as 24-hour room service and jetted bathtubs, in addition to perks like premium bedding and pillow menus. Guests reviews give good marks for the spacious rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with jetted tubs and eco-friendly toiletries
  • Flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 6 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Venecia
  • Haiku
  • Bella Vista
  • Tonis Surf and Turf
  • La Brisa

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Bicycle tour information
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (37835 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 casino gaming tables
  • 25 casino slot machines
  • Beach towels
  • Casino
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Iberostar Grand Paraiso Adults Only All Inclusive

Frequently asked questions

Does Iberostar Grand Paraiso Adults Only - All Inclusive have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

Is Iberostar Grand Paraiso Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Grand Paraiso Adults Only - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Iberostar Grand Paraiso Adults Only - All Inclusive?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Iberostar Grand Paraiso Adults Only - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Iberostar Grand Paraiso Adults Only - All Inclusive?

Yes, the property is all-inclusive. Activities include golf, tennis, aerobics classes, and more.

Where is Iberostar Grand Paraiso Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Paradise Beach and Maroma Beach. El Manglar Golf Course is 2.5 mi (4.1 km) away.

Can I cancel my reservation for free at Iberostar Grand Paraiso Adults Only - All Inclusive and receive a full refund?

Yes, Iberostar Grand Paraiso Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Grand Paraiso Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.

Iberostar Grand Paraiso Adults Only - All Inclusive Reviews

Iberostar Grand Paraiso Adults Only - All Inclusive Reviews

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 768 out of 999 reviews" "
" "5 - Excellent 77%
Rating 4 - Good. 149 out of 999 reviews" "
" "4 - Good 15%
Rating 3 - Okay. 57 out of 999 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 12 out of 999 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 13 out of 999 reviews" "
" "1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Irina
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been here several time and every time this place doesn’t disappoint! Excellent service! Sophisticated classy place for adults to relax… if someone looking to party- this is not the right resort… ;)

4/5 Good

Grant
Traveled with family