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On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers

Guest reviews

4.7/5 Exceptional
999 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive
  • Air Conditioning

Map

Explore the area

Popular LocationTres Rios Ecopark27 min drive
Popular LocationMaroma Beach27 min drive
Popular LocationEl Camaleon Mayakoba Golf Course27 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)36 min drive

Choose dates to view prices

  • Suite

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite
  • Suite, Oceanfront

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite, Oceanfront
  • Suite Superior

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Superior
  • Suite Ocean Front Superior

    Room amenities

    • 646 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Ocean Front Superior
  • Suite, Pool View

    Room amenities

    • 646 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite, Pool View
  • Suite Ocean front Superior Corner

    Room amenities

    • 710 sq ft
    • Ocean view
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsSuite Ocean front Superior Corner
  • Honeymoon Villa

    Room amenities

    • 2088 sq ft
    • Sleeps 2
    • 2 Double Beds OR 1 King Bed
    More detailsHoneymoon Villa

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 13 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 13 min drive
  • Tres Rios Ecopark - 27 min drive
  • Maroma Beach - 27 min drive
  • El Camaleon Mayakoba Golf Course - 27 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • Venecia — 1 min walk
  • Haiku — 1 min walk

About this property

Iberostar Grand Paraiso Adults Only - All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Spend the day relaxing at the beach, practicing your swing on Iberostar Grand Paraiso Adults Only - All Inclusive's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the property's 6 restaurants. All 310 rooms boast jetted tubs and offer free WiFi and balconies. IPod docks and 24-hour room service are standard, as are flat-screen TVs with satellite channels.
Iberostar Grand Paraiso Adults Only - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Sensations has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Room service during certain hours

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart

Lessons/classes/games

Aerobics
Pilates

Entertainment

Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 between stays
Protective shields in place at main contact areas
Contactless check-in

Safety measures

Hand sanitizer provided
Masks and gloves available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • Buffet and à la carte meals, snacks, and beverages included
  • 6 restaurants
  • 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 2 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Indoor pool
  • Kayaking
  • Nightclub
  • Parasailing
  • Pilates classes
  • Private picnics
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Steam room
  • Table tennis
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Dry cleaning service
  • DVD player
  • Indoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf lessons
  • Golf privileges (optional)
  • Golf pro shop
  • Hair salon
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (37835 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 casino gaming tables
  • 25 casino slot machines
  • Beach towels
  • Casino
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Linens
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/tub combination
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from March 22 2020 to July 31 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-in is available.
  • Each guestroom is kept vacant for a minimum of 24 between bookings.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

Property is also known as

Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive

Frequently asked questions

Can I cancel my reservation for free at Iberostar Grand Paraiso Adults Only - All Inclusive and receive a full refund?
Yes, Iberostar Grand Paraiso Adults Only - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Grand Paraiso Adults Only - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Grand Paraiso Adults Only - All Inclusive?
As of Jul 10, 2020, prices found for a 1-night stay for 2 adults at Iberostar Grand Paraiso Adults Only - All Inclusive on Aug 1, 2020 start from $457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Iberostar Grand Paraiso Adults Only - All Inclusive have a pool?
Yes, this property has an indoor pool and 2 outdoor pools.
Is Iberostar Grand Paraiso Adults Only - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Valet parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include golf, tennis, aerobics classes, and more.
Where is this property located?
Nestled on the beach, this Playa del Carmen property is 1.7 mi (2.7 km) from El Manglar Golf Course and 2.1 mi (3.3 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 mi (15 km).

Guest reviews

Overall score and ratings for Iberostar Grand Paraiso Adults Only - All Inclusive

4.7
Exceptional
5 - Excellent
759
4 - Good
165
3 - Okay
57
2 - Mediocre
10
1 - Poor
8
4.8
Cleanliness
4.8
Service and Staff
4.7
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful main pool area that provides ample space for each guest. The entire property is clean and well-maintained. Excellent service from everyone we encountered.

Stayed 8 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Gorgeous rooms, beautiful beach, amazing food, and perfect service!

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great time but wish there were more choices of top end alcohol

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Multiple dining rooms, but long in advance reservations required. Beautiful beaches, but rocky reefs prevented much use of the waves and water.

Stayed 6 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Feb 2020