5/5 Excellent
John
Traveled with partner
Nov 26, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2021
Iberostar Grand Paraiso Adults Only - All Inclusive
Photo gallery for Iberostar Grand Paraiso Adults Only - All Inclusive
Overview of Iberostar Grand Paraiso Adults Only - All Inclusive
VIP Access
UNESCO Sustainable Travel Pledge
Iberostar Grand Paraiso Adults Only - All Inclusive
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- All inclusive
- Air conditioning
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
Ctra. Chetumal - Puerto Juárez, Km. 309, Lote 5, Playa Paraiso, Playa del Carmen, QROO, 77710
Explore the area
- El Manglar Golf Course6 min drive
- Maroma Beach10 min drive
- Tres Rios Ecopark14 min drive
- Cancun, Quintana Roo (CUN-Cancun Intl.)36 min drive
Choose dates to view prices
About this area
Playa del Carmen
Located in Playa del Carmen, Iberostar Grand Paraiso Adults Only - All Inclusive is on the beach. While the natural beauty of Maroma Beach and Puerto Morelos Beach can be enjoyed by anyone, those looking for an activity can check out Grand Coral Golf Riviera Maya.
Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take an opportunity to explore the area for outdoor excitement like ecotours.
What's nearby
- El Manglar Golf Course - 6 min drive
- Maroma Beach - 10 min drive
- El Camaleon Mayakoba Golf Course - 12 min drive
- Sanctuary of Hope and Time Capsule - 13 min drive
- Tres Rios Ecopark - 14 min drive
Getting around
- Cancun Intl. Airport (CUN) - 36 min drive
Restaurants
- Venecia — 1 min walk
- Haiku — 1 min walk
- El Hashiru — 10 min walk
- Cirque Du Soleil Joya — 5 min drive
- Salon Partagas — 6 min drive
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
À la carte meals and snacks included
Room service during certain hours
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities
Fitness facilities
Tennis
Tennis lessons
Access to onsite golf course
Use of golf cart
Lessons/classes/games
Aerobics
Pilates
Entertainment
Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Yes
Follows standard cleaning and disinfection practices of No
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free valet parking on site
Food and drink
- Free buffet breakfast available daily 7:00 AM–10:00 AM
- 6 restaurants
- 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar/lounge
Things to do
- 18 holes of golf
- 2 outdoor pools
- Beach yoga
- Bicycle tour information
- Billiards/pool table
- Evening entertainment
- Fitness center
- Full-service spa
- Golf driving range
- Indoor pool
- Kayaking
- Nightclub
- Parasailing
- Pilates classes
- Private picnics
- Sailing
- Sauna
- Scuba diving
- Shopping mall
- Shopping
- Snorkeling
- Steam room
- Table tennis
- Tennis
- Windsurfing
- Yoga classes
Conveniences
- ATM/banking services
- Banquet hall
- Elevator
- Gift shop/newsstand
- Library
- Water dispenser
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Golf cart
- Golf clubhouse
- Golf lessons
- Golf privileges (optional)
- Golf pro shop
- Hair salon
- Multilingual staff
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- French
- German
- Spanish
Business services
- Business center
- Conference center (37835 square feet of space)
- Meeting rooms - 4
Outdoors
- Beach loungers
- Beach umbrellas
- Beachfront location
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Pool sun loungers
- Pool umbrellas
- Terrace
Spa
- 6 treatment rooms
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Spa tub
- Thalassotherapy
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
More
- 4 casino gaming tables
- 25 casino slot machines
- Beach towels
- Casino
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Eco-friendly toiletries
- Hair dryer
- Jetted bathtub
- Shower/tub combination
Entertainment
- DVD player
- Flat-screen TV
- iPod dock
- Satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Furnished balcony or patio
More
- Desk
- Eco-friendly cleaning products provided
- Iron/ironing board
- Laptop-friendly workspace
- LED light bulbs
- Phone
- Private indoor spa tub
- Recycling
- Safe
- Slippers
- Turndown service
- Window screens
Similar properties
See similar properties
Playa del Carmen
Free WiFi
Washer and dryer
Business friendly
5 star
All-Inclusive Resort
Guest rating 4.5+
Policies
Check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards, and cash
This property uses eco-friendly cleaning products
We should mention
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Iberostar Grand Hotel Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso Playa del Carmen
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive
Iberostar Grand Paraiso All Inclusive Playa del Carmen
Iberostar Grand Paraiso All Inclusive All-inclusive property
All-inclusive property Iberostar Grand Paraiso All Inclusive
Iberostar Grand Hotel Paraiso All Inclusive
Iberostar Paraiso Inclusive
Frequently asked questions
Overall score and ratings
4.7
Exceptional
4.8/5
Cleanliness
4.8/5
Staff & service
4.7/5
Amenities
4.7/5
Property conditions & facilities
3/5 Okay
Kaitlyn
Traveled with partner
Nov 21, 2021
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 12 nights in Nov 2021
5/5 Excellent
kerstin susanne, Seattle
Traveled with partner
Nov 12, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Nov 2021
3/5 Okay
Sylvia Marie
Traveled with group
Nov 10, 2021
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Nov 2021
5/5 Excellent
Polina, Los Angeles
Traveled with family
Nov 7, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2021