Agadir Luxury Vacations

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix

This place needs a complete overhaul. I would not recommend it. Members of staff pass the buck and for any query will ask you to ask someone else. - gutter smell around the pool toilets with lots of drain flies - poorly maintained, our bin was not working and bathroom smelt extremely damp. - when i complained no one got back to me - service is really poor. - the beach are is very crowded and is not private - Generally very run down and does not feel like a sofitel at all. - Our bathroom flush button was broken and the bathroom had loads of drain flies - Entertainment is very loud - balcony has bird poo and no one bothered to clean it - no iron in the room and the fridge does not work - gym is no bigger than the room and the aircon was out of order - food labelling wasn’t there so you don't know what you're having The good - decent selection at breakfast - they change the towels

We stayed for 5 nights, were originally given a room that was dirty and smelt horrendous - reception acknowledged and allowed us to change rooms although the room we were changed to did not have a sea view which we paid extra for.. they said this is all that was available and agreed to change rooms to a sea view room the next day when available. Eventually got a room we were relatively happy with but did not receive one night of peaceful sleep as loud entertainment music from bars/other hotels nearby could be heard until very late every night! We were left with no towels every morning after housekeeping would take them for laundry but not replace until much later in the day! Paid for half board (no drinks or only one bottle of water for dinner included!) but although meals tasted okay we were soon put off from eating at the hotel restaurant after experiencing constant dirty dishes and food poisoning symptoms! However, children still enjoyed the pool and entertainment provided, pool water was not warm enough for me!

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix

This place needs a complete overhaul. I would not recommend it. Members of staff pass the buck and for any query will ask you to ask someone else. - gutter smell around the pool toilets with lots of drain flies - poorly maintained, our bin was not working and bathroom smelt extremely damp. - when i complained no one got back to me - service is really poor. - the beach are is very crowded and is not private - Generally very run down and does not feel like a sofitel at all. - Our bathroom flush button was broken and the bathroom had loads of drain flies - Entertainment is very loud - balcony has bird poo and no one bothered to clean it - no iron in the room and the fridge does not work - gym is no bigger than the room and the aircon was out of order - food labelling wasn’t there so you don't know what you're having The good - decent selection at breakfast - they change the towels

excellent accueil, personnel dévoué, chambres impeccables et lieux paisibles et paradisiaques Ça vaut le prix