Vacaciones en las montañas en Quintana Roo

El desayuno incluido, muy rico solo que no había muchas opciones, huevo al gusto, chilaquiles, y molletes… todos incluyen fruta muy fresca, jugo y café… todo muy rico y abundante, el personal todos súper amables y atentos, la habitación siempre limpia… todo excelente

En líneas generales todo bien, pero había pedido unos requerimientos a la llegada al hotel y no los recibí

Excelente!!!! I will stay again the next vacation!!

HONEST REVIEW – 7.5/10 Overall, I feel the hotel is overpriced for what it offers. After getting to know the island, there are other beautiful hotels that provide the same experience for less money. This place looks luxurious, but the service and maintenance don’t match that level. I wouldn’t return. Design – 9/10 One of the most beautiful hotels in Holbox. Just note that it’s a bit far from the town center (about 8 minutes by taxi or 20 minutes walking). Beach – 10/10 Absolutely stunning. Beautiful beach with great loungers and beach beds. Room – 6/10 The room is nice but has several issues. Hot water is limited to certain hours and isn’t very hot. The shower water flow is uneven due to poor maintenance. Most disappointing: the bathtub didn’t work properly—the drain didn’t seal and water leaked. I chose the Honeymoon room specifically for the tub, so this was very frustrating. Service – 7/10 Staff is friendly but clearly understaffed. Service is slow, mistakes are common, we were charged incorrectly more than once, and food was sometimes served cold. Ordering from the beach often means long waits. Pool – 6/10 Nice pool, but badly located. It gets no sunlight due to surrounding cabins, which ruins the experience. Food – 7/10 Average and very overpriced. You’ll eat much better and cheaper in town. Atmosphere & Extras Calm, as expected, but very boring at night. Tours booked through the hotel are extremely overpriced—book them in town instead.

Habitaciones increíbles

HONEST REVIEW – 7.5/10 Overall, I feel the hotel is overpriced for what it offers. After getting to know the island, there are other beautiful hotels that provide the same experience for less money. This place looks luxurious, but the service and maintenance don’t match that level. I wouldn’t return. Design – 9/10 One of the most beautiful hotels in Holbox. Just note that it’s a bit far from the town center (about 8 minutes by taxi or 20 minutes walking). Beach – 10/10 Absolutely stunning. Beautiful beach with great loungers and beach beds. Room – 6/10 The room is nice but has several issues. Hot water is limited to certain hours and isn’t very hot. The shower water flow is uneven due to poor maintenance. Most disappointing: the bathtub didn’t work properly—the drain didn’t seal and water leaked. I chose the Honeymoon room specifically for the tub, so this was very frustrating. Service – 7/10 Staff is friendly but clearly understaffed. Service is slow, mistakes are common, we were charged incorrectly more than once, and food was sometimes served cold. Ordering from the beach often means long waits. Pool – 6/10 Nice pool, but badly located. It gets no sunlight due to surrounding cabins, which ruins the experience. Food – 7/10 Average and very overpriced. You’ll eat much better and cheaper in town. Atmosphere & Extras Calm, as expected, but very boring at night. Tours booked through the hotel are extremely overpriced—book them in town instead.

La atencion, las instalacion, la comida, la habitacion

Nice ocean view. Great room service. Great room bar. Excellent food on the restaurants.

El desayuno incluido, muy rico solo que no había muchas opciones, huevo al gusto, chilaquiles, y molletes… todos incluyen fruta muy fresca, jugo y café… todo muy rico y abundante, el personal todos súper amables y atentos, la habitación siempre limpia… todo excelente

En líneas generales todo bien, pero había pedido unos requerimientos a la llegada al hotel y no los recibí

La atencion, las instalacion, la comida, la habitacion

En líneas generales todo bien, pero había pedido unos requerimientos a la llegada al hotel y no los recibí

Todo excelente, la habitación hermosa !! Mucho insecto por estar en plena naturaleza !!

Maravillosa experiencia al hospedarme aquí, la villa con alberca es muy confortable y la vista al mar es hermosa. Además del personal muy amigable y atentos, sin duda regreso.