Valencia Coast Romantic Vacations

Positives: polite staff, clean rooms and very good spa facilities that are cheaper than advertised (we paid 38 euros for both of us, and went twice. Highly recommend). Negatives: this is not a four star experience - is suspect it’s four star due to the space facilities but everything else more like three stars. The corridors and rooms smell of smoke, very very uncomfortable beds. Not nice pool or snack bar area. If you are a meat eater you will love breakfast - for vegans / lactose intolerant very limited options (but understandable as it is Spain, typically there are just many more options). Ultimately I think this hotel is overpriced for what it is, but if you aren’t planning on using your room much then it might be for you, can’t fault the staff or spa.

The staff was very helpful and very knowledgeable

Great location , close enough to the historic district and to the beach, the view from our hotel was spectacular , the breakfast buffet was amazing

The food was top class the facilities and pools amazing, the room was ok, a little worn and door handle to the bathroom fell off - thank goodness we were end room and I managed to retrieve my 7 year old.

What a nice hotel - a good base for seeing the sights in the old town area and for enjoying tapas. The reception and other staff are very friendly and helpful. The rooms are large and comfortable. The outdoor sitting area by the little pool is very nice for a quiet retreat from traveling. We loved it and highly recommend it. It is about a 30-40 minute bus ride from there to the beach - very manageable for a break from touring old town. València is a very large city - but also very clean and scenic.

The staff was very helpful and very knowledgeable

Great location , close enough to the historic district and to the beach, the view from our hotel was spectacular , the breakfast buffet was amazing

The staff was very helpful and very knowledgeable

We stayed at Hotel Primus Valencia from September 27–29, 2026, and experienced a severe security breach. At 1:00 AM, front desk staff issued an active keycard for our occupied room (Room 801) to another guest, who entered while my partner was undressed and I was in bed. ​When I attempted to call reception immediately, the in-room emergency phone did not work—the wall socket was completely unplugged and disconnected. I had to get dressed and go down to the lobby twice in the middle of the night because our keycards had been deactivated. ​Hotel management later acknowledged the incident in writing as an "error humano" that compromised our privacy. However, despite admitting fault, management refused a monetary refund and offered only a future stay voucher instead. Furthermore, staff refused to provide the mandatory official physical complaint form (Hoja de Reclamaciones) required under Valencian tourism law, directing us to a website link instead. ​Additional issues included a broken shower in our first room (producing only boiling water, forcing a room change), active water leaks with buckets in common areas, and exclusionary treatment at check-in regarding valid Spanish passport documentation. ​Due to major safety failures, non-functional emergency equipment, and a refusal of statutory consumer remedies, I strongly advise travelers to avoid this property.

Great location , close enough to the historic district and to the beach, the view from our hotel was spectacular , the breakfast buffet was amazing

The staff was very helpful and very knowledgeable