穆拉诺滑雪假期

很舊的酒店，當晚入住時房間冷氣是壞的，真叫人受不了，那時威尼斯白天有38度，房間就像是烤箱，而且酒店還一付無可奈何的樣子，根本就是欺負我們東方人，是我老公一直不放棄要飯店處理，隔天下午才派人來，我們放棄了半天的行程在房間等，真是很不好的經驗。所有住過的5星酒店，這是讓我覺得服務最糟的。

房間乾淨，豪華舒適。服務人員專業有禮。 是值得再訪的小而美精品旅宿。

A bit far from St Marco. Check-in process was great and the gentleman was very professional. All perfect except for checking out. I booked a pickup at the hotel and the lady insisted that I walked 10 min away over to the taxi port with heavy luggage to meet the driver there. How could I tell which driver and car? I ended up meeting the driver at the hotel but why did I have to fight for that?

This hotel is fabulous! Very well maintained and beautiful rooms. Very comfortable beds! Location is perfect with many sights and restaurant options nearby. Recommend having a drink at the hotel bar before dinner for your traditional italian aperitivo! It's a very relaxing space.

Overall good hotel, excellent location

很舊的酒店，當晚入住時房間冷氣是壞的，真叫人受不了，那時威尼斯白天有38度，房間就像是烤箱，而且酒店還一付無可奈何的樣子，根本就是欺負我們東方人，是我老公一直不放棄要飯店處理，隔天下午才派人來，我們放棄了半天的行程在房間等，真是很不好的經驗。所有住過的5星酒店，這是讓我覺得服務最糟的。

房間乾淨，豪華舒適。服務人員專業有禮。 是值得再訪的小而美精品旅宿。

Location was great but service was average.

很舊的酒店，當晚入住時房間冷氣是壞的，真叫人受不了，那時威尼斯白天有38度，房間就像是烤箱，而且酒店還一付無可奈何的樣子，根本就是欺負我們東方人，是我老公一直不放棄要飯店處理，隔天下午才派人來，我們放棄了半天的行程在房間等，真是很不好的經驗。所有住過的5星酒店，這是讓我覺得服務最糟的。

Lovely Place ! The room and Breakfast are very nice, but the location is kind far from the station, you should take the water taxi to go over there. Apart from this, Everything is very well.

很舊的酒店，當晚入住時房間冷氣是壞的，真叫人受不了，那時威尼斯白天有38度，房間就像是烤箱，而且酒店還一付無可奈何的樣子，根本就是欺負我們東方人，是我老公一直不放棄要飯店處理，隔天下午才派人來，我們放棄了半天的行程在房間等，真是很不好的經驗。所有住過的5星酒店，這是讓我覺得服務最糟的。

Great locatiom