3 star All-inclusive Independent hotels in Cancun, Quintana Roo

I had the best time at na balaam. Something about it felt like home. This hotel is organically blended with the natural environment around it! The hammock on my balcony overlooking the pool was the most relaxing part of the evenings! The staff are completely friendly and truly care about their guests. I was a solo traveler and everyone at the hotel knew me by name and helped me in every way possible! This is NOT a party hotel, it is a relaxing retreat. The rooms don't have phones or televisions, but zazil the restaurant does. If you're looking for a loud, party, exciting hotel this is not for you... this is an oasis - a paradise IN paradise. I am a nursing school student and have a crazy life - I needed to get away from everything and everyone and this was my eden. Simple, classic, beautiful.

Myself and children LOVED it here!! First time in Mexico and I was a bit scared to be just going by myself (female) with my two little ones (7&12). We took Cancun shuttle to and from the resort and all of the resort staff were amazing. The resort was beautiful, the food was great, it was so relaxed, we will definitely come back :) The only one thing that wasn't the best was the water was a bit murky in the ocean and not the cleanest to swim in but we spent all of our time at the waterpark and in the pool anyway so it wasn't that big of a deal. It was completely beautiful and a great vacation!

WE stayed here for 2 nights during our Honeymoon stay. It was an amazing place to stay. We had a blast and the hotel was very nice and the staff was very accommodating. We needed anything they were right there to help. The pool was very amazing and our suite we stayed in was on the first floor and had an ocean view with a lounge chair on the deck for us to sit in and enjoy the sounds of the beach. It was very romantic and I will definitely go back if we ever visit Cancun again.

We were welcome with champagne, front desk wit a neat smile way in and way out, great personal, bell boy really helpful, when arrived we were hungry so went to the restaurantwe were welcome by a lady and we ate everything was fresh our servers were oswaldo and Blas those guys were awesome , going back to the room to get some rest, there was an issue with the AC witch was corrected immediately after few drinks went to sleep ( Marco the bartender was a cool guy) nexr day woke up ans guess what? Coffee and sweat bread waiting for me fresh and ready, awesome! Later on day I sat by the pool there were chicken wings, nachos and all kind of food to go with my beer, server was cool with great service(I regret not remembering his name) went back to the room were my room was super clean, later that day I saw the lady asked her for towels wich she provided with a smile and gave info about transportation, we bought a tour for the next day way on the morning, were the restaurant fixed lunch for the trip, it was a double size sandwich with to pieces of fruit and a juice for box. Next day we arrange reservations for the gourmet restaurant were we didn't have to pay for anything after glases of wine and awesome desert for free, before booking this trip I was worry about my son been so pickie about food but he ate good during the whole time of the trip,,,, I can go on and on with the great service and there great food 24/7, all I can say I highly recommend this resort and their team

Honestly...great people!.good food, excelent service all over the place,i'll come back. Thanx guys.

simple hotel but clean and secure , for the rest was ok

Everything went great. Was close to the Whale shark drop off spot. Walking area around hotel safe. Four blocks from one of the biggest shopping malls in Mexico and maybe south America. (Was told that.)