Save

Aloft Cancun

3.5 star property
Pet-friendly Cancun hotel connected to the convention center, steps from UltraMar Ferry Terminal

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Aloft Cancun

Reception
Outdoor pool, open 8:00 AM to 10:00 PM, free cabanas, pool umbrellas
Front of property
View from room
Lounge

Reviews

7.8

Good

Popular amenities

  • Bar
    BarBar
  • Pet friendly
    Pet friendlyPet friendly
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Pool
    PoolPool
  • 24/7 front desk
    24/7 front desk24/7 front desk
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for aloft, Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 309 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 309 sq ft
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Minibar, in-room safe, desk, laptop workspace

aloft, Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
Designer toiletries
  • 309 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Banquet hall
The Westin Resort & Spa, Cancun
Pool
Hot Tub
Spa
Kids pool
8.2 out of 10, Very Good, (1386)
The price is $121
includes taxes & fees
$97 per night
Aug 20 - Aug 21
The Westin Resort & Spa, Cancun

About the neighborhood

Map
Boulevard Kukulcan Km 9, Mz 48 L-8-1, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Plaza Caracol Mall - 3 min walk
  • Cancun Convention Center - 4 min walk
  • Gaviota Azul Beach - 5 min walk
  • Forum Beach - 5 min walk
  • La Isla Shopping Mall - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬3 min walk
  • ‪Krystal Cancún - ‬4 min walk
  • ‪Mextreme - ‬5 min walk
  • ‪Monkey Business - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Aloft Cancun

Hotel near Caracol Beach
Located close to Cancun Convention Center and UltraMar Ferry Terminal, Aloft Cancun provides a rooftop terrace, dry cleaning/laundry services, and a bar. Free in-room WiFi is available to all guests, along with a 24-hour gym and conference space.
Other perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Continental breakfast (surcharge), an outdoor pool, and express check-out
  • Express check-in, luggage storage, and free newspapers
  • Guest reviews say great things the pool, helpful staff, and location
Room features
All 177 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch LCD TVs with satellite channels
  • Recycling, free infant beds, and free tea bags/instant coffee

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily continental breakfast available for a fee: MXN 280 for adults and MXN 140 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • WXYZ bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 366 square feet of conference space
  • Meeting room

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height counter and sink
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Comprehensive recycling policy
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 1140
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 1140
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 2000 per accommodation, per night
  • Service fee: MXN 60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Pet fee: MXN 1000 per accommodation, per night
  • Early check-in fee: MXN 1140 (subject to availability)
  • Late check-out fee: MXN 1140 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Cancun
Aloft Hotel Cancun
Cancun Aloft
Aloft Cancun Hotel

Frequently asked questions

Does Aloft Cancun have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Aloft Cancun?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Aloft Cancun on Aug 18, 2024 start from $100.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Cancun pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1000 per accommodation, per night.

How much is parking at Aloft Cancun?

Self parking and valet parking are free at this property.

What time is check-in at Aloft Cancun?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 1140 (subject to availability). After-hours check-in is not available.

What time is check-out at Aloft Cancun?

Check-out is at noon. Late check-out is available for MXN 1140 (subject to availability).

Where is Aloft Cancun located?

Located in Zona Hotelera, this hotel is steps from UltraMar Ferry Terminal and Cancun Convention Center. Caracol Beach and La Isla Shopping Mall are also within 3 mi (5 km).

Aloft Cancun Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1005 reviews" "
Rating 8 - Good. 293 out of 1005 reviews" "
Rating 6 - Okay. 147 out of 1005 reviews" "
Rating 4 - Poor. 84 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Manuel, College Station

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Our reservation included breakfast and it was denied to us
Stayed 1 night in Jul 2024

8/10 Good

Tracy Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the able to walk to different beaches, restaurants, and shops. Very convenient location. Breakfast buffet was ok, same food for 3 days. But the 12 hours of drinks was great as well!
Stayed 3 nights in Jul 2024

2/10 Terrible

Estela

Stayed 4 nights in Jul 2024

2/10 Terrible

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
…poor conditions of the hotel. Staff would not give their names for calls. Asked to speak to a manager and a manager was never “available”.
Stayed 1 night in Jul 2024

2/10 Terrible

Catalina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very dirty. Some of the areas were with evident neglect in cleaning and lack of follow up on things which were not working. One of the two The elevator two elevators was not working.
Stayed 1 night in Jul 2024

10/10 Excellent

Rudy

Liked: Cleanliness, amenities
Great hotel and great customer service!
Stayed 1 night in Jul 2024

10/10 Excellent

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito y excelente servicio!

6/10 Okay

Christie

Liked: Staff & service
Place is old and smelled bad
Stayed 2 nights in Jun 2024

10/10 Excellent

Amin, Brampton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aloft Cancun is at the perfect location. The most happening street is close to hotel location. Also, you will able to find many options for food.
Stayed 2 nights in Jun 2024

6/10 Okay

Dinesh

Business traveler
Disliked: Staff & service, property conditions & facilities
The property is run down and there was no water this morning for showering. The water from the shower trickles down. Housekeeping staff is friendly but the front desk takes a long time to check in. The hotel is connected to the convention center so the location is great for conventions.
Stayed 3 nights in Jun 2024

8/10 Good

Ana Maria

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The bathrooms were a bit dirty. It is within walking distance of grocery stores, restaurants, and the beach. You can also take the metro which has a stop right outside of the hotel
Stayed 6 nights in Jun 2024

10/10 Excellent

iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a great place near a beach, stores and restaurants.
Stayed 3 nights in Jun 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly, helpful staff. Great location. Gave me a wristband pass for free bar drinks this was unexpected but good. Rooftop and pool area is nice. Room is ok. Great view and comfortable bed and pillows, I slept well. Bathroom and mirror a bit average and tired, but everything worked. I was happy for the price.
Stayed 2 nights in May 2024

10/10 Excellent

Louis

Stayed 3 nights in Jun 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rr
Stayed 1 night in Jun 2024

6/10 Okay

Korynna

Traveled with group
Decent for a quick 1 night stay. However not the cleanliness and some staining on the bedding.
Stayed 1 night in May 2024

2/10 Terrible

Abraham

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Seemed very mediocre. Wanted to use the foosball table but they needed to use my passport for collateral. Half the lights in the room didn’t work. Very meh
Stayed 2 nights in May 2024

6/10 Okay

Corey, forestville

Stayed 1 night in May 2024

10/10 Excellent

elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property very convenient to the night life we can with Cancun jump off and the staff were very accommodating and friendly they even helped get taxis for us the hotel could use an upgrade but I would definitely stay again

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Close to bars and restaurants. Friendly staff and free drinks in the lobby.
Stayed 1 night in May 2024

10/10 Excellent

miguel angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Feb 2024

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay near Caracol beach. Walking distance to a plaza for food. Good place
Stayed 3 nights in May 2024

10/10 Excellent

ramazan

Stayed 5 nights in May 2024

8/10 Good

Juan

Traveled with group
Liked: Amenities
🤗
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5