Title: Occidental Tucancún All Inclusive Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=21544&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Tucancún All Inclusive Travelers enjoy tropical refreshment at swim-up bars or find relaxation with oceanside spa treatments at this all-inclusive beachfront resort ## Photo gallery for Occidental Tucancún All Inclusive ![3 outdoor pools, pool umbrellas, sun loungers - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5757h3835x0y5-9d9b6a9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children's activities - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/30796209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/7bdb4329.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/4e9dc2c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5757h3835x0y5-a2c75561.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Occidental Tucancún All Inclusive is on a pristine beach with crystal-clear waters. Enjoy sunshine at three poolside bars, rejuvenating spa treatments, or sample Mexican cuisine at four on-site restaurants. The beachfront location and helpful staff earn high marks. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - All inclusive - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Mar 22 - Mar 23](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 23 - Mar 24](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Premium Room, Sea View (Level) ![Premium Room, Sea View (Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5752h3840x5y0-07ca8613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Sea View (Level) 8.0 Very good 21 reviews - Sea view - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room ![Double Room | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5752h3840x5y0-4767f4eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.8 Good 143 reviews - Garden view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Double Room, Sea View ![Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/df5a704c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 8.2 Very good 131 reviews - Sea view - 377 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed OR 2 Twin Beds ### View all photos for Premium Suite, Oceanfront (Level) ![Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/f34882f1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Oceanfront (Level) 10.0 Exceptional 4 reviews - Ocean view - 864 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Room, Oceanfront (Premium Level) ![Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cribs/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/3e6f52c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Oceanfront (Premium Level) 8.6 Excellent 14 reviews - 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Adults Only - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All inclusive 8.8 Excellent 1,000 reviews $523 nightly $632 total Apr 16 - Apr 17 Total with taxes and fees [](https://www.expedia.com/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6869e7ef-a9c6-4a77-82f7-3bc5eec5a495&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) ## About the neighborhood Located on the beach, Occidental Tucancún All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Luxury Avenue Shopping Mall and La Isla Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marlin Beach and Delfines Beach. Aquaworld and El Rey Ruins are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.com/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10131%2C-86.76477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nXHfy1F9ccwvxxqGBvqc2c-vQUk=) Avda. Kukulcan, km. 13,5\. Lote 24, Cancun, QROO, 77500 ### What's nearby - ![Mexico, Cancun Beach, Crashing waves on the beach](https://images.trvl-media.com/place/6242268/534174ee-2391-46c9-93ce-d143c30fce6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marlin Beach 3 min walk \- 0.2 miles - ![Gaviota Azul Beach featuring a beach, general coastal views and tropical scenes](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 3 min walk \- 0.2 miles - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 13 min walk \- 0.7 miles - Kukulcan Plaza Shopping Mall 1 min walk \- 0.1 miles - Luxury Avenue Shopping Mall 3 min walk \- 0.2 miles ### Getting around - Cancun Intl. Airport (CUN) 20 min drive ### Restaurants - La Veranda 8 min walk - El Fish Fritanga 7 min walk - Hacienda Sisal 5 min walk - Club Bistro 7 min walk - Ilios Restaurant 9 min walk ## About this property ### Occidental Tucancún All Inclusive All-inclusive property near Marlin Beach Located close to Luxury Avenue Shopping Mall and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars, and a swim-up bar. With a beachfront location, sun loungers, and beach volleyball, this property is the perfect place to soak up some sun. Indulge in hydrotherapy, a facial, and a body wrap at Zenserenz, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 4 on-site restaurants. Enjoy the health club, as well as activities like basketball and volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar - Free self parking - An outdoor tennis court, supervised childcare (surcharge), and a gift shop - An elevator, a 24-hour front desk, and ATM/banking services - Guest reviews speak highly of the beach locale and helpful staff Room features All 339 rooms have comforts such as 24-hour room service and air conditioning, as well as perks like free stocked minibars and free WiFi. Guest reviews speak positively of the clean rooms at the property. Extra conveniences in all rooms include: - Childcare services, free infant beds, and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping, and phones ### All inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks, and select beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Entertainment Onsite entertainment and activities Onsite live performances Theme parties ### Awards and affiliations Eco-Certified Property This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/768ac170.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - 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Adults Only - All Inclusive Zona Hotelera - Pool - Hot tub - Breakfast included - All inclusive 8.4 Very Good 3,809 reviews [](https://www.expedia.com/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=1087292&PinnedHotelID=1087292&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21544,197382,571397,28108,9465) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 bars/lounges - 3 poolside bars - 4 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - El Mirador - La Claraboya - La Trattoria - México Lindo ### Things to do - 3 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Health club - Library - Outdoor tennis court - Playground - Shopping ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - In-room babysitting (surcharge) - In-room crib - Laundry facilities - Playground - Pool gate - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business center - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Spa open daily - Sports massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.79 per accommodation, per night We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Barcelo Tucancun Beach Occidental Tucancún All Inclusive Cancun Tucancun Beach All Inclusive Tucancun Beach Barcelo Barcelo Hotel Tucancun Beach Barcelo Tucancun Beach Hotel Barcelo Tucancun Beach Resort Cancun Barcelo Tucancun Hotel Occidental Tucancún Cancun Occidental Tucancún Occidental Tucancún All Inclusive All-inclusive property Cancun Occidental Tucancún All Inclusive All-inclusive property Barcelo Tucancun Beach All Inclusive Occintal Tucancún Inclusive i Occidental Tucancún All Inclusive Cancun Occidental Tucancún All Inclusive All-inclusive property Occidental Tucancún All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Occidental Tucancún All Inclusive have a pool? ### How much does it cost to stay at Occidental Tucancún All Inclusive? ### Is Occidental Tucancún All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Occidental Tucancún All Inclusive? ### What time is check-out at Occidental Tucancún All Inclusive? ### Are there all-inclusive benefits at Occidental Tucancún All Inclusive? ### Where is Occidental Tucancún All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental Tucancún All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.6 Amenities ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 526 8 - Good 341 6 - Okay 260 4 - Poor 116 2 - Terrible 103 ## Reviews Verified ### 8/10 Good #### Iris Mar 9, 2026 Liked: Cleanliness, staff & service, amenities The ocean was visible from our room ##### Iris Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### Jessy Mar 19, 2026 Liked: Cleanliness, staff & service, property conditions & facilities Thee best staff!! i loved Jose and Arturo so sweet and took great care of me. I went solo and felt so safe ##### Jessy Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### Janette Van Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities Our stay was amazing! The staff was always helpful and very present and available! Would recommend highly! ##### Janette Van Stayed 5 nights in Jan 2026 Verified ### 4/10 Poor #### Liisa Rose Marie Mar 15, 2026 Liked: Cleanliness Food was terrible. There were limited activities on the resort. Rooms were clean. Not enough staff to serve at pool bars. ##### Liisa Rose Marie Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Andrzej Feb 14, 2026 Liked: Cleanliness, property conditions & facilities Staff,clean room. ##### Andrzej Stayed 4 nights in Jan 2026 Verified ### 8/10 Good #### Gian Carlo Jan 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre. ##### Gian Carlo Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Hanady Jan 23, 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning ![](https://a.travel-assets.com/ugc/hotel-reviews/0f55c854-cf73-4739-b08d-1aee96915f87-1769133773227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb981c25-5145-431c-a59c-cec8698d255a-1769133772800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hanady Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Gwenna Dec 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was good, staff was very kind, lots of food and drinks. Beautiful location on the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/56c71ae5-a2ac-43d3-baf7-0c89bde772a3-1766167416223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc9f4be7-4467-488f-a9c1-5d31675fec50-1766167403447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e86a6fa-87b1-40bc-954b-40ee461293d2-1766167413337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc8b2b97-06d8-4b1f-ac36-66edecabd7ae-1766167413505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gwenna Stayed 6 nights in Dec 2025 Verified ### 10/10 Excellent #### Chance Eric Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and room was spotless. ##### Chance Eric Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### Sherwin Jan 29, 2026 Liked: Cleanliness, property conditions & facilities Very friendly staff. Especially Antonio at the swim up bar. Great views of the beach, multiple pools, clean rooms. the food was hit or miss. Some of it was good, some of it was ehh ##### Sherwin Stayed 4 nights in Jan 2026 Verified ### 6/10 Okay #### Michelle Feb 16, 2026 Liked: Cleanliness The rooms were in okay condition, they were outdated and the a/c was pretty noisy . The staff were very accommodating for the most part, except for the breakfast staff , a few of them were rude for no absolute reason. The amenities were okay, but the views were very beautiful! The beach is beautiful, and the pool staff were nice and accommodating, along with the bartenders . ##### Michelle Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Caroline Jan 15, 2026 Liked: Amenities This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it. ##### Caroline Stayed 4 nights in Jan 2026 Verified ### 6/10 Okay #### Erna Jan 30, 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel is a ice hotel beach front. Comfortable beds . Room is clean. The only negative i can say is the food from breakfast to dinner not as good as the occidental cancun one. But their seafood resto is the best. ##### Erna Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Jean-Claude Jan 14, 2026 Liked: Cleanliness, amenities Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back. ##### Jean-Claude Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### eunice Dec 30, 2025 The members of the staff were courteous. ##### eunice Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Eric Dec 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff: Jose our concierge Advisor was absolutely AMAZING! The entire staff was so warm and friendly! The resort was beautiful and very clean. I will definitely stay again when we return in April 2026\. Thanks for an awesome 1st time experience in Cancun!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/056b8422-3ccc-4f06-ab4c-ace46a32083f-1766512052777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35734752-8faa-464a-b4a4-af2d2a6c6afb-1766512052841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c68ef6ad-5239-4f61-a11f-6bbe75e955e5-1766512052791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eric Stayed 4 nights in Dec 2025 Verified ### 10/10 Excellent #### Melissa Oct 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was relaxing, food was delicious, and ocean view rooms are beautiful. ##### Melissa Stayed 4 nights in Sep 2025 Verified ### 8/10 Good #### Darek Oct 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities location,beach,shapping center,restaurants ##### Darek Stayed 5 nights in Sep 2025 Verified ### 10/10 Excellent #### Jessica Dec 11, 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol. ##### Jessica Stayed 7 nights in Nov 2025 Verified ### 6/10 Okay #### Darren Wayne Mar 7, 2026 Liked: Cleanliness, amenities, property conditions & facilities It is a Barcelo vacation club. Members have privileges we do not get. The room was nice and wait staff was nice. The front desk personnel were not very helpful and difficult to get in touch with. The food was not great but cultural. The reservation system is not good. We had to eat the buffet every day except day 1 where we had to do a sales presentation. Biggest downfall was the steps. It is built like a mayan temple. Long time members of Expedia and we were not impressed. Beach was nice but the ocean was too rough so maybe a different beach location. ![Not very handicap accessible ](https://a.travel-assets.com/ugc/hotel-reviews/7eff42d9-7895-4c84-a635-5805cfead55b-1772895328563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Food was ok, just different ](https://a.travel-assets.com/ugc/hotel-reviews/f387f93b-416f-41fb-82ce-902f264785b6-1772895328599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Red flags all week](https://a.travel-assets.com/ugc/hotel-reviews/4723961f-0f06-4854-9910-da31b6e742af-1772895327236.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Nice view from the room. ](https://a.travel-assets.com/ugc/hotel-reviews/81379777-510f-4d41-ac92-11dbc491291b-1772895328387.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Darren Wayne Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Milly Sep 18, 2025 Liked: Cleanliness, staff & service, room comfort #### Amazing stay Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant ##### Milly Stayed 6 nights in Sep 2025 Verified ### 6/10 Okay #### Ray Dec 10, 2025 Liked: Property conditions & facilities The location was great. The food was not the best. The rooms where dated and not good at all ##### Ray Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### John Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and staff for a fantastic parking right on site walkable to everything around fantastic ##### John Stayed 5 nights in Aug 2025 Verified ### 10/10 Excellent #### Flora Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super nice and helpful! 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