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Expedia Verified Reviews
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3.6 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, 2 Bedrooms
699 square feet
2 Double Beds and 1 King Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
Standard Room
269 square feet
2 Double Beds 1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite (3 Bedrooms with dining room)
1022 square feet
2 Double Beds and 1 King Bed
Room sleeps 8 guests
(up to 3 children)
Select dates to see price
Superior Room, Ocean View
215 square feet
1 King Bed 2 Double Beds
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Beachfront property with calming spa services

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Grocery/convenience store
Babysitting or childcare (surcharge)

Location

Located in Zona Hotelera, this beachfront property is next to a golf course and within 1 mi (2 km) of Las Perlas Beach, Turtle Beach, and Langosta Beach. Tortuga Beach and Plaza Las Americas are also within 3 mi (5 km).

Resort Features

At Cancun Bay Resort - All Inclusive, hit the beach, dine onsite at El Faisan, or enjoy a drink at one of the property's 2 bars/lounges.

Room Amenities

All 132 rooms offer 2 bathrooms, balconies or patios, and LCD TVs with cable channels. Minibars, room service, and laptop-compatible safes are among the other amenities available to guests.

Languages Spoken

  • English

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Cancun Bay Resort - All Inclusive

Boulevard Kukulkan KM 3.5, Cancun, QROO 77500

Hotel Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Land activities

  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • Onsite entertainment and activities
  • Theme parties

Not included

  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Surcharge for room service
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

  • Taxes included
  • All meals served buffet-style
  • Airport transfers not included
  • Surcharge for premium or imported non-alcoholic beverages
  • Premium/non-domestic beverages not included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Limited meals offered through room service
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Local beverages and soft drinks only
  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Room service during certain hours
  • Theme parties included

Hotel Amenities

Cancun Bay Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cancun Bay Resort - All Inclusive features 2 outdoor swimming pools, a spa tub, a fitness center, and a children's pool. Dining is available at one of the property's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges, a beach bar, and a swim-up bar. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

Event facilities measuring 1970 square feet (183 square meters) include a conference center. This Beaux Arts property also offers spa services, a library, and a terrace. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cancun Bay Resort - All Inclusive has designated areas for smoking.

  • Library
  • Number of outdoor pools - 2
  • Elevator/lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Conference space size (meters) - 183
  • Terrace
  • Free reception
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Parking (limited spaces)
  • Total number of rooms - 132
  • Number of floors - 3
  • Number of buildings/towers - 5
  • Beach bar
  • Coffee/tea in common areas
  • Number of bars/lounges - 2
  • Swim-up bar
  • Conference space
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Meeting rooms
  • Year Built - 1978
  • Coffee shop or café
  • Beach sun loungers
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • RV, bus, truck parking (surcharge)
  • Free parking nearby
  • Number of restaurants - 4
  • Conference space size (feet) - 1970
  • Ballroom
  • Reception hall
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces) , Free parking nearby

Room Amenities

Cancun Bay Resort - All Inclusive offers 132 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Hair dryer (on request)
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Phone
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Number of bathrooms - 2
  • Room service (limited hours)
  • In-room safe (laptop compatible)
  • Balcony or patio
  • Shower only
  • Cable TV service

Where to Eat

A complimentary manager's reception is offered each day.

El Faisan - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Sushi Bar - This sushi bar is located by the pool and specializes in sushi. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Pina Colada - This restaurant is located by the pool. Guests can enjoy drinks at the bar. Open daily.

Trattoria - This poolside restaurant specializes in Italian cuisine and serves dinner only. Open select days.

Jacuzzi Bar - This bar is located by the pool. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking nearby
  • Windsurfing nearby

Spa Services

  • Sports massage
  • Massages on beach
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property requires payment of the 1st night upon booking, with the full balance due at check-in for any bookings where payment for the stay will be made on site instead of at the time of booking. To complete the reservation process and obtain additional information, please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

Only service animals are allowed

No elevators

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.40 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cancun Bay Resort All Inclusive
  • Qbay Cancun Hotel And Suites
  • Qbay Cancun Hotel Cancun
  • Cancun Bay All Inclusive
  • Cancun Bay Resort

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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