Ratings based on 342 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
They paid and stayed.
by A verified travelerfrom lb, LaJara, CO
Posted Feb 28, 2015
I could feel the bed springs and am only 130lbs, temp control wasn't working, cob webs in kitchen....just totally grossed me out.
by A verified traveler
Posted Feb 17, 2015
Staff was very rude! I asked for an extra blanket and fitted sheet and staff took an hour to retrieve. I only got a blanket which was soiled, blankets there are old and torn.
by A verified traveler
Posted Feb 1, 2015
Room was not well cleaned, overall condition of the hotel was run down.
for Everyoneby A verified travelerfrom Las Vegas, NV
Great RoomPosted Jan 30, 2015
Pros: The size
Cons: Easier to get more towels. We went swimming and so did our guest and we had a hard time getting towels.
Location: Was great close to the malls and food.
Our daughter going to college so we booked this have her 21st birthday get together. It was great it had a area for food and the living room was nice and homie. When we arrived check in was easy and the room very very clean.
for Everyoneby A verified travelerfrom new mexico
Nice stayPosted Jan 7, 2015
With renovations in the room this place would be better it was ok for the price but needs updating breakfast was good
for Everyoneby A verified traveler
Posted Dec 20, 2014
check in was prompt and profesional.underground parking was a plus during the winter months. location was good to local restaurants and shopping. would stay again.
for Familiesby Lindafrom Ruidoso
BowlingPosted Nov 13, 2014 on Hotels.com
VERY GOOD, VERY CLEAN
for Getaway With Friendsby Joefrom Hobbs
Wont stay there againPosted Nov 11, 2014 on Hotels.com
The breakfast was great. The hotel is old needs remodeled. When we checked out we informed the girl at the desk we had a little visitor(roach) all she said was im sorry gave me my copy of reciept and thank you for your stay.
for Couplesby Lindafrom Los Lunas
Not so greatPosted Oct 27, 2014 on Hotels.com
The room we stayed in had rotting would around the tub/shower and the carpet was old and room musty. We stayed in a room with outside access and the outside courtyard in poor condition as well. Loud music coming from a few rooms down. Check in staff member was rude.
for Business Travelersby A verified traveler
Not staying againPosted Oct 25, 2014 on Hotels.com
Not where I will stay on my next business trip. Hotel has gone downhill - inside common areas not well maintained and rundown. Room was acceptable and clean - except for some roach visitors. Neighborhood noisy with traffic and people yelling on the street all night.