Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
76% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler from Petersburg, AK

Nice Hotel That Takes Pets

Posted Oct 3, 2014
Pros: The staff was friendly and inclusive.
Location: Near Nordstrom, 5th Ave Mall, and downtown restaurants, Performing Arts Center, etc.
Quiet, clean and within an easy walk of downtown amenities.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Anchorage Downtown

Posted Sep 22, 2014
Pros: Location
Cons: Parking
Location: Good Location walking distance to restaurants and state, federal offices.
This hotel is located in downtown Anchorage, within walking distance of many restaurants and points of interest. Best not to accept a room on the ground floor as there is always someonw walking by are pulling a car up just feet away from the window. Parking is and extra charge. Advertized as having pools but that is misleading as the two pools are to small to swim in ( wading maybe). Breakfast is coffee, instant oats an apple and granola bars. Would we stay at this hotel again, Yes for convenience only.
1 out of 5
by A verified traveler from Homer, AK

Not a place I would ever stay at again.

Posted Sep 22, 2014
Pros: Location
Cons: Everything, clean up was negligible in the hallways. The "Breakfast" was terrible. The room was passable clean.
Location: Near downtown Anchorage.
The hotel itself was dirty, they charged extra for parking, WiFi of a sufficient speed to perform any work on the internet. No mention is made of being charged extra for parking or WiFi. Drunks hanging around the hotel. There are plenty of other places in Anchorage to stay for the same price that don't nickel and dime you, or make you deal with drunks hanging around. The "breakfast" was minimal, a few granola bars, and prepackaged muffins.
3 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Location good. Facilities disappointing.

Posted Sep 20, 2014
Pros: Location close to downtown and museums.
Location was plus. Room was overly crowded. Room was for four, but set up for two (chairs and table). House keeping (plates, cooking utensils, etc) was incomplete-only one pan in the room. Staff was pleasant and helpful.
3 out of 5
by A verified traveler

Posted Sep 14, 2014
The staff's are relatively lazy.The room cleaning is not good.The regular facility is not well maintained.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2014
Only stayed one night. Staff was wonderful as well as the pool and hot tub. The beds left a little to be desired, but not bad enough that I wouldn't stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler from CY

Good hotel near to the city center

Posted Aug 31, 2014
Good enough. Staff was friendly. Breakfast need to be improved and they should clean the rooms more frequently
2 out of 5
by A verified traveler

Not what it appears.

Posted Aug 25, 2014
Pros: Nothing.
Cons: Include maid service. Offer a decent breakfast - even continental style.
A disappointing experience at best. No maid service included, towels feel like sandpaper, and the worst breakfast I've ever seen at a hotel. Location is OK, but look elsewhere. Kitchenette had no glasses, and very little else. Second room we stayed in later in the trip was so hot we cranked the air and propped the door open, and it still never cooled off. Parking is an extra $10/night.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good size room

Posted Aug 15, 2014
They don't have a baby crib, which the website said they would have one.
2 out of 5
by A verified traveler from Fairbanks

Lacked enough help and maintence issues.

Posted Aug 13, 2014
Upon checking into the room I noted that the microwave was filthy and the refrigerator not much better. All night the toilet kept cycling and there was nothing to do but shut the valve off myself. The room was hot and the only option was to leave the window open and since it was over the parking lot I had the pleasure of listening to drunken arguments most of the night. As there was no other options to stay that weekend I had to endure another night. I Asked the front desk to please fix the toilet and clean the dirty microwave and refrigerator. She told me the maintenance man would be in at three and all would be taken care of. About 5pm when I was in the middle of preparing for a dinner engagement, the same front desk agent came to my room and told me there was no maintenance man that day and took the lid off the toilet herself and tried to show me how to jiggle the float to make it work. Really? I'm not sticking my hands in there and shouldn't have to. I know the girl was trying with all the back up she had up front at least she showed up to do something. I told just not to worry. I was trying to get out the door and just put up with it. Won't stay again though.