Ratings based on 4 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.2 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified travelerfrom states
NoisyPosted Nov 4, 2014
The little compound is safe, and has a extreme touristy feel. The staff our not extremely helpful but try gritting there teeth in the process, and I feel view you as just another stupid tourist. Very loud at night so if that bothers you, don't stay there. There is no pool you have to go to sister hotel to use pool. The only upside u get a free welcome drink. Oh I almost forgot they make u pay deposits up the rear!!! FYI
Recommendedby Dominique B.from Montreal
Disapointed and very noisyPosted Feb 23, 2014 on Hotels.com
First of all, it is very noisy. There are no quiet rooms. Good for young people who want to party all night. Even with my ear plugs the noise wouldn't let me sleep. When I arrived into town, the bus driver of Interbus drove me to the wrong place because there are too many hotels there with similar names. When I finally got there, they had my reservation but wanted me to pay. I told them that everything was paid so I had to wait 30 minutes for them to check. They never found my payment because I had reserved many months. They let me in anyway but they seemed upset. I felt like I was asking a big favor even if I had paid everything. Later on, I asked them about breakfast. They told me it wasn't included. Again I showed my paper and they finally accepted to give me 2 vouchers for the 2 breakfasts I had paid.I booked a tour at the hotel for the next day. I asked them if the bus driver would come to pick me up at the right place this time. They said: no problem, they know the place. Well, the next day, they went to the other hotel with the same administration and the person at the desk told the guide that I had made my check out. I couldn't check out from a place where I never registered! The guide was bright enough and decided to come to my hotel where I was waiting and I finally joined the group. I felt that the kids who work there are not responsable and need to learn professionalism.
Recommendedby A verified travelerfrom USA
Posted Jan 4, 2014 on Hotels.com
great value for the money. perfect location to explore the area. Jessica and the team are very helpful and will do everything they can to help you. If you want a comfortable, no frills place to stay...this is perfect. I would stay there again.
by A verified travelerfrom Florida ,USA
You get what you pay forPosted Nov 5, 2013
I only stayd two nights,i have to say the quality price is fare. Its cheap and clean. I didnt like that everytime i took a shower i had water all over the bathroom. I must say the stuff are very friendly and helpfull. Over roll i had a plesent experience.