Ratings based on 535 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
71% of guests recommend
3.1 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Nov 14, 2014
Out of date. The nicest thing was the bed. Staff was rude, and valet stole my money.
1 out of 5
by A verified traveler

Posted Nov 11, 2014
Was run down and needs a makeover not what I expected after staying at the Chelsea before
3 out of 5
Recommended
for Everyone
by A verified traveler

2 hotel in 1

Posted Nov 8, 2014
Pros: Staff were nice and helpful. TV had HBO.
Cons: Update the annex!
Location: Needed to be by Tropicana so this was perfect for me.
The annex is very different from the other side of the hotel. Very old and beat up looking. A little over priced, but ok for a night or two. Valet was overpriced at $15, and your car has to be out by 1pm the next day. No restaurants open except on fri sat and sun, so no room service. Balcony faced street not ocean.
2 out of 5
by A verified traveler

Disappointing

Posted Oct 21, 2014
Pros: Bed
Don't stater the annex part of the Chelsea they are not the same quality
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Long Island NY

Nice hotel

Posted Oct 21, 2014
The Chelsea Annex is a nice hotel but the bathroom sink was a lil dirty & the hallway lil dark & the floors looked dirty
2 out of 5
by A verified traveler

Needs a demolition.

Posted Oct 20, 2014
Pros: The front desk staff were friendly and helpful.
Cons: At minimum, a complete renovation.
Location: Close to the boardwalk.
The hallways, stairwells, elevators and most importantly the room was very rundown. I don't think that a renovation could help this place-it needs a demolition! Very old carpet, bathroom fixtures, balcony flooded, stairwell not well lit......
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia, PA

Disappointed

Posted Oct 20, 2014
Pros: The bed.
Cons: Prices, elevator, bathroom
I purchased 1 night at this hotel as a birthday present and was willing to spend the $220+ in order to have a 'nicer' experience. I usually book the cheaper rooms since I don't really stay in them, but since this was a gift I was willing to spend a bit more than usual because the hotel/room seemed to look very nice! The entrance itself was very nice but as we walked through a diner, yes, a diner, in order to get to the Annex side, it appeared as a cheap motel. They had those light up creepy looking signs on walls telling you what floor you were on--reminded me of something you see in a scary movie. The bed in the room was the nicest thing, it was very comfortable. The bathroom looked cheap and so did everything else. All in all, the Annex isn't that bad but it's definitely not worth the price I paid. They should definitely lower these prices. I'd say it's worth no more than $130 on a Saturday night--and that's being nice. It should definitely have 'motel' prices.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok. Close to boadwalk

Posted Oct 19, 2014
Simple weekend vacation. Nice facility. Wish it was alittle closer to everything
1 out of 5
by A verified traveler

Posted Oct 15, 2014
The hotel is a motel not a hotel it was a rundown motel. The food on the Fifth floor was no food. The shower knobs in the bathroom didn't work. And you have to pay for your car to be valet for each night that you stay and make sure that your car is not dented or scratched which ours was. The whole experience was terrible, I wouldn't recommend this hotel/motel and for the price that one pays for each night it's not worth it.
1 out of 5
by A verified travelerfrom New York, NY

Worst hotel I've stayed

Posted Oct 6, 2014
The photos of the hotel on their website is opposite of what actually is. It is an old hotel. Floor tiles in bathroom is from 1970s, cracked and dirty, the aroma of the hotel room is very musty. The door to the room does not close properly so you have to slam to close.