Ratings based on 82 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
74% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Great view

Posted Sep 29, 2014
Was really impressed with the ability to take all three of my dogs and the hotel understanding
2 out of 5
by A verified traveler from maryland

Would not recommend

Posted Sep 23, 2014
Staff was good, room had writing on bathroom wall, awful patch jobs of previous damage to walls and a hole remained unrepaired, bed comfortable, ownership changed sign of previous hotel still up
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 20, 2014
The stay was very comfortable and quiet, a beautiful view in the morning and a clean room!
3 out of 5
by A verified traveler

Posted Sep 5, 2014
Apparently Relax Inn is under new management. Upon arriving, the sign out front said Rodeway Inn so initially we thought our GPS had misguided us. The guy at the front desk said the sign was on it's way. On Expedia, the hotel advertised a free continental breakfast which turned out to be a coupon for a breakfast sandwich at the local McDonalds. The rooms were okay but definitely needed some elbow grease and updates. I thought this room was overpriced for the quality but it was a holiday weekend so that probably explains the gouging. We were traveling on spur of the moment, so all the other area motels were either booked or would not rent for one night only. We attempted to check out around 7:30am but no one was in the office. A sign was hanging on the door that gave a # to call in the event of emergency. I would not stay here again if other places were available. The pool was health by the county health department. The front desk guy said it was due to a phone line not being present at the pool area but from the looks of the pool, I would not have swam in it anyway. The pool furniture was old, cracked and looked like it had been in the sun for ages. It is not a place I would recommend for any length of stay or for families.
2 out of 5
by A verified traveler from Knoxville, TN

Not as Advertised

Posted Aug 20, 2014
Pros: The comfortable bed and nice view from balcony.
Cons: Provide breakfast at motel. Fix the TV. Have staff available around the clock.
The bed was comfortable, the bathroom clean and adequate, the view from the balcony was nice. However, the motel is definitely not as advertised. First of all, the sign outside at the bottom of the hill says Rodeway Inn not Relax Inn, and finding it was rather difficult without our GPS. They do not provide any breakfast, and I could not get the TV in our room to work at all. We were only there for one night to sleep, so it was sufficient for our purposes, but I would not recommend it over other accommodations. Staff was not available all the time. I feel like we should have gotten a discount or partial rebate for our stay.
2 out of 5
by A verified traveler from Coastal North Carolina

Clean but in need of repair.

Posted Aug 18, 2014
Pros: It was clean.
Cons: A Lot
Our first room the sliding glass door would not lock. We were moved to another room and the sliding glass door was open but would lock but not very securely. Alarm clock didn't work, fridge didn't work, hair dryer smelled like a house afire and the spreads had holes in them but seemed to be clean. The steps going up to the rooms were metal and concrete and you could see thru the rusty holes in the steps. Continental breadfast is no longer served at the hotel so we were given a coupon for a breakfast sandwich at McDonalds down the road.
2 out of 5
Recommended
for Overnight Stay Before Destination
by linda from chicago

great view

Posted May 20, 2014 on Hotels.com
The name is now Rodeway, was confusing. The desk clerk couldn't find our reservation at first. Never asked for ID or did I have to sign anything. Very unprofessional.
1 out of 5
Recommended
for Couples
by A verified traveler

Horrible

Posted Apr 23, 2014 on Hotels.com
Horrible location, looks like it's falling off the mountain. When we got there, we found out the reservation wasn't made, even though I had an online confirmation. The staff was rude and forgot to give me back my driver's license after making a copy of it. When I called about the license apparently only one person could handle it and they were never there. I called 3 times about it and was told to call back each time. It took a week to get my license back, and that was only after I drove there to get it. Also, the hotel seems to have two different names. The sign says Rodeway Inn, but online it's called Relax Inn.
4 out of 5
Recommended
for Personal Event
by breanna from jc, tn

actual name different than on Hotels.com

Posted Apr 6, 2014 on Hotels.com
it was what i expected, my room was very clean, my only issue was that the hotel name had changed, manager said about 3 months ago, so we thought we were lost to see the name Rodeway inn on the sign! i think that should be updated!! overall id stay again!
3 out of 5
Recommended
for Business Travelers
by Miss T from Atlanta

Too far from the sights and casino

Posted Apr 2, 2014 on Hotels.com
Took 35 minutes to get to the casino. Felt dangerous riding along the mountain at night. Did not have any professional people at front desk. The overnight clerk was polite but did not speak english. Was good for a one night stay but I will not go again, mainly because of the distance.