Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
74% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Stephen from Phoenix

Quick Business Trip

Posted May 21, 2014
The staff keeps me coming back. They are always pleasant and helpful.
3 out of 5
for Everyone
by Hawiaan Craig from East Coastal Florida

A week of leisure activities.....

Posted May 15, 2014
Pros: The location to the area. The friendly staff. The morning breakfast offering.
Cons: Appliance updating....along with the cable service offering.
Location: Very convenient to the " Four Corners " area of the Southwest US.
I found this property convenient to all desired locations I had intended to visit. A base camp, if you like. I visited family in Bloomfield as well as Aztec. Visiting Mesa Verde to the north was a simple two hour drive. Durango merely an hour away. I found this property to be generally in " Good Repair ". I believe this hotel is some forty years in age . My room was clean and somewhat spacious compared to newer hotels constructed in the recent years. I believe this hotel was a very good value.
5 out of 5
for Everyone
by Leslie from Farmington, NM

Nicest bed I've ever slept in ...

Posted May 14, 2014
Pros: all stated above.
Cons: keep on doing what you are doing!
It was a really enjoyable visit at the Red Lion. We enjoyed a great quality dinner in the restaurant. The rooms were immaculate, it was the best bed ever. The noise level was nile; the staff, friendly and helpful. The bathroom was updated and very clean. There was a sign in the lobby "We want to be the #1 hotel." I'd like to say that I agree with their claim.
1 out of 5
by Erin from Window Rock

The smell! Like something died there....

Posted May 5, 2014
Pros: It was convenient for me, as my conference was in the same hotel.
Cons: The smell in the room and the smell in the public bathrooms.
Location: Nothing to add about location or things to do nearby.
Do not stay in room 125, it smelled bad. I should've changed rooms but I was tired and didn't want to go upstairs - their elevator is scary! My clothes smelled and I ended up getting a migraine because of the smell. I will never stay there again. Never. When I told the front desk clerk, she didn't seem to care and never apologized.
Comment from Hotel Management
May 19, 2014 by Karla, Hotel Management
We value each and every one of our guests and I truly apologize that we failed to provide you the best possible service. We are very displeased to see that there were some areas of concern regarding the bad odor in your room. I would like to apologize that our staff did not better accommodate you in this situation. We do appreciate your feedback so that we are given the opportunity to address your concerns. We thank you very much and we hope to have the chance to serve you better in the near future. Kind Regards
3 out of 5
for Everyone
by Satisfied

Showing it's age but still worth the stay

Posted Apr 20, 2014
Pros: Comfortable room and bed, nice pool area.
Cons: Better on-site technical support - the wi-fi was out my entire stay. Could have used an end table near the easy chairs.
Location: The Riverwalk begins behind the hotel: nice trails along the Animas River and through the bosque. Great for a morning walk or run.
I remember when this property was first built nearly 40 years ago. At one time it was the premier hotel in Farmington and it is still one of the better ones. The rooms are large and comfortable. The huge central atrium with a gazebo, pool and tub is the property's defining feature. The fitness center is on a balcony deck overlooking the pool, very nice! The on-site restaurant is decent, nothing exciting but also nothing to complain about. I hear the Sunday morning buffet is great but I haven't tried it. The lounge is a bit of a dive with obnoxious music and a lousy selection. But, like I said, it is starting to show it's age. When I arrived their computers were down and they couldn't check me in. The drains in my room were very slow, the wi-fi did not work at all, there were signs of patched walls and the carpets were fading. The television was the smallest I have seen in a room in a long time. Except for the lack of internet, which was a real problem and forced me to go find a hot-spot in town, I did enjoy the stay. The pool had a few kids playing in it but I was still able to have a relaxing soak. The room's heating/cooling worked well and was not too noisy, the bed was comfortable, the refrigerator was cold when I arrived and there was a microwave. I've stayed here several times over the years and I will stay again. Red Lion has kept the old property up and running as good as one could expect.
2 out of 5
by A verified traveler

It was where we went to see family

Posted Apr 6, 2014
Pros: Pool and breakfast
Cons: Blankets in rooms and things cleaner Bathroom was kinda yucky
Location: Visited family
Nice pool area just a pretty uncomfortable room hair dryer didn't work and no extra blankets had to ask good breakfast just a older hotel I guess
Comment from Hotel Management
Apr 8, 2014 by L Paulson, Hotel Management
We appreciate you taking the time yto comment about your recent stay with us. We apologize for not having extra blankets in the room . I have addressed this with our housekeeping department. as well as your bathroom cleanliness. I am pleased to hear you enjoyed the indoor heated pool area and our full hot breakfast buffet. Thank you again for feed back and we hope to have the opportunity to serve you on your next visit. Best Regards .
3 out of 5
for Everyone
by A verified traveler

Decent hotel centrally located

Posted Mar 11, 2014
Nice sized clean room. Weird smells throughout the hallways of the hotel. Every door creeked loudly and slammed shut. Older hotel but decent for the price.
4 out of 5
for Everyone
by A verified traveler

Nice; careful of sudden HOT water when showering.

Posted Mar 3, 2014
Hotel was nice. Took forever to check in cuz their was only one staff member. Shower went extenemely hot on two separate occasions.
2 out of 5
by Karl from London

Starting to fail.

Posted Feb 1, 2014
Pros: The desk staff was great.
Cons: Cleanliness and wifi.
Location: The hotel is mostly used by fracking crews, so I guess its a great place to frack.
I've been staying here fairly often since the fire, and despite making a valiant effort to save the place, Red Lion is starting to falter here. Sticky carpets, stained furniture, absolutely worthless wifi.
4 out of 5
for Business Travelers
by A verified traveler


Posted Dec 29, 2013 on Hotels.com
Had to leave a little early and missed the breakfast. All n all,great