Tropic Cay Beach Resort Hotel

The rooms are filthy, the music from the bar, which was empty, is too loud to sleep. The wifi did not work at all and the password would not work even when I carried two different computers down to the office and let the girl try to connect. Awful place! Did I mention that there is parking that will cost you $10 a night and you may have to park up to a block away, if there is a parking spot empty for you to use.

The stairs were quite dirty. Ceiling moldy, paint peeling from the doors. Exterior of the bath tube appeared dirty, towels were stained. Corners appeared dirty and tv had no remote control, no phone books. The floor was cracked all over. Bar was filled with smokers and the same for the pool area in spite of the fact that it was a non smoking place (according to receptionist when we asked). People were loud and drunk...it did not feel very safe. No leaflets about surrounding services such as churches or dry cleaning. When asked where to go for breakfast we were sent to the Hilton hotel where we were told when we arrived that the restaurant does not open until 11am for breakfast. No coffee machine or complimentary tea. The room is in serious need of deep cleaning. What you see on the Web is clearly misleading. There was only 2 towels and one face cloth

The rooms were old and dated. No plugs in the bathroom nor did we have hot water. The floors were not clean nor did half our electric outlets work.

First, let me say that the location is excellent and the tiki bar was a fun and friendly place to hang out! The property, however, is what you would expect from a 1950's motor lodge. Two major issues- first, I could'nt check in until 3pm, even though the place was empty. Second, they had a sign on the lobby door that read "we do not have any hot water at this time, but we are working on the problem." WRONG! Two full days with cold showers. I'm thinking this is a regular system meant to save money. Nothing was ever said and no attempt was made to rectify the problem or discount the room.

Checked in on Thursday was going to stay till Sunday but we checked out on Friday. the room was so dirty and unsanitary the bathroom tub paint was all peeling off in big flakes my kids could not even take a bath!! Kitchen area looked like it had not been cleaned in months the floor was sticky as he!!. We checked out Fri morning and they would not refund our money for the nights we did NOT stay there. Over all the WOREST place I have ever seen....

Door did not lock from out side-junk hotel

Great place, god price, pool and it's own tiki bar. One stop shopping.

Even though they charged for the parking, it was a problem getting space.Location is good but the staff is awful.Never changed towels, had no soap, the bathroom would not flash,AC is the old stuff an very noise, had to turn it off to get sleep but the music was good.