Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
2.8 Hotel condition
They paid and stayed.
by Rebecca from Georgia
If comfort is not key....Posted Feb 28, 2014
Pros: The room was large and fairly clean.
Cons: Everything needs to be updated.
Location: Location is great!
The Four Seasons is ok if you need a place in the middle of everything to do on the strip. However, you can hear your neighbors so if you sleep lightly this is not the place for you! When we checked in and realized I could hear the people next door (who were not talking loudly) I called to see if there was a different room. I was told that they were booked and perhaps I could make conversation with the people on the other wall. We just had to make the best of a bad situation!
for Everyoneby A verified traveler
Nice downtown location.Posted Dec 30, 2013
for Everyoneby Sallie
Posted Dec 11, 2013
for Everyoneby RON from KINGS MTN. N.C.
Posted Dec 6, 2013
Pros: LOCATION, PRICE, LARGE ROOM, CLEAN
Location: GOOD LOCATION, LOTS TO SEE AND DO IN GATLINBURG, TN.
WHEN I MADE MY RESERVATION I HAD READ THE REVIEWS AND I KNEW I NEEDED TO RESERVE ONE OF THE RECENTLY REMODELED ROOMS. THE ROOM I STAYED IN WAS EXCELLENT, LARGE SPACE WITH KING BED , CHEST OF DRAWERS, SMALL TABLE WITH 2 CHAIRS FOR DINING IN, A PULL OUT SOFA AND A COFFEE TABLE, SMALL FRIDG, COFFEE MAKER WITH REGULAR AND DECAF, HAIR DRYER, AND HEAT LAMPS IN THE BATH ROOM. THE MATTRESS WAS COMFORTABLE AND THE ROOM WAS VERY CLEAN. I HAD A LARGE PICTURE WINDOW WITH A VIEW
Recommendedby BILL DILTS from WV
Cleanliness poor overall.Posted Dec 3, 2013 on Hotels.com
Condition and cleanliness was extremely poor.......Comfort did not exist. Bathroom was filthy in shower area. Carpet was old and stained. Bed was antiques and broken as well. The fridge froze everything solid, even when turned to lowest setting..BAD,BAD, BAD............
Four Seasons, fall 2013Posted Nov 26, 2013
Four Seasons Motor Lodge Where to start? It was to be a non-smoking room. The odor told otherwise as did the burn holes in the bedding and in the carpet. There were no curtains at the window; only broken blinds that would not stay closed. The refrigerator froze our sodas. I tried to set it warmer but the knob was broken off. I tried to make coffee, only to discover that the switch on the coffee maker was broken; would not turn on. There was mildew in the bathtub and the sliding shower doors needed to be pulled on with both hands to make then slide. And the final straw was waking up Saturday morning and having no hot water! I have traveled extensively for the past 50 years, both in the states and abroad, for business and pleasure. This was by far, the worst place I have ever stayed. It should be condemned
for Everyoneby MIchelle from Nashville, TN
Great locationPosted Nov 11, 2013
Location: Location was prefect. You can walk to anything.
The hotel is right on the strip. You can walk to everything. It's on the older side, but clean. There was stains all over the carpet and the tub looked dirty. Other than that, it was good.
by A verified traveler
Terrible customer relationsPosted Nov 9, 2013
Turn the water on instant yellow. Turn shower water on instant yellow water. Contact front office and the woman was very very rude (Lisa). Would not recommend this place to anyone. Very outdated
by A verified traveler
Great location, Bad everything elsePosted Nov 6, 2013
Pros: The location
Cons: The Wi-Fi, the beds, the cable, the phone, just about everything.
Location: the space needle arcade is right next to it
for Couplesby A verified traveler
Posted Nov 4, 2013