Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Dorset

Handy for centre of Southampton

Posted Nov 18, 2014
Pros: Space in the room, two armchairs and a great shower.
Cons: A larger bar area.is a must.
Location: We used the hotel as we were going to a show nearby & didn't want to drive 30 mile home at 11pm on a Saturday night otherwise Southampton has nothing
Clean hotel, efficient reception staff, bar staff only OK. Our room was a lot better than some more costly hotels with two armchairs instead of one and a hardback chair, or worse, one chair only. Plenty of space in the room and enough lights to make reading easy. The bathroom was average size with the shower over the bath, but the shower had power and heat, unlike the dribble often encountered. The corridors from lift to room, for a change were light & wide, and although there were lots of other guests we weren't disturbed. Our only complaint was the size of the bar, which was tiny, and with dozens of guests booking in for the following days cruise, meant that we had to either take our drinks across reception to a lounge type area, or take them to our room. We bought a bottle of wine in anticipation & went upstairs.
2 out of 5
by A verified travelerfrom Ontario, Cananda

Surprised

Posted Nov 5, 2014
Pros: Nothing
Cons: Communication
We booked the hotel 5 months in advance and paid. When we arrived at the hotel, they had purposely overbooked for a convention and had to move us. They did not have a room pre-booked at the alternate hotel. We received a free taxi to and from the alternate hotel. We had booked on line and contact information was available and they could have advised ahead and we could have gone directly to the new hotel after an 8 hour Transatlantic flight and 90 minute taxi ride. The attitude of Holiday Inn is not appreciated and will affect future hotel selections.
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2014 on Hotels.com
5 out of 5
Recommended
by maryfrom darlington

Posted Oct 15, 2014 on Hotels.com
stayed at this hotel twice very close to shopping area good clean hotel
5 out of 5
Recommended
by teebrksfrom Cranbrook, Kent

Great room with view and wonderful food!

Posted Oct 13, 2014 on Hotels.com
Our room was beautifully clean and we had wonderful views. The restaurant meal was super and all staff were friendly and efficient. We'll use again.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 24, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 20, 2014 on Hotels.com
5 out of 5
Recommended
for Shopping
by Kugafrom Somerset

Great Hotel

Posted Aug 4, 2014 on Hotels.com
Staff were very friendly. Food was excellent, Best Holiday inn I have stayed in, We be going again when visiting Southampton, well done to all the staff for making our time there enjoyable.
5 out of 5
Recommended
for Overnight Stay Before Destination
by DAfrom North West

great for cruise and stay

Posted Aug 1, 2014 on Hotels.com
Really good system for cruise passengers. It's a shame you cannot book the cruise and stay package via hotels.com but you can book the hotel and the parking separately. Well worth it.
5 out of 5
Recommended
for Families
by Andyfrom Hong Kong

Amazing view and convenient location

Posted Jul 26, 2014 on Hotels.com
There're floor-to-ceiling windows in every room; from my room, I could have a beautiful view of the docks of Southampton. The hotel is close to the city centre, where the train station, coach station, bus stops and shops are. This hotel also serves excellent buffet breakfast with items of both English breakfast and Continental breakfast.