Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
95% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Getaway With Friends
by Minafrom 서울

최악의 경험

Posted Jan 19, 2015 on Hotels.com
최악이었습니다. 도착한 날, 방이 없다는 말부터가 최악이었습니다. 방 3개를 예약했는데, 방 2개의 전기 공급 문제로 첫 날 하루만 2개의 방을 다른 호텔에서 지내줄 수 없냐고 물어서 알겠다고 한게 화근이었습니다. 방 2개를 준 호텔은 완전 게스트하우스 퀄리티에 방음은 커녕 외부가 다보일정도로 천장이 이상하고, 문고리도 똑딱이, 난방도 안되서 냉골이었습니다. 그래서 다시 호텔로 돌아와 방이 예약한 방과 너무 다르니, 다른 방을 달라고 요청했습니다. 우리 잘못도 아니고 호텔 잘못으로 방이 이렇게 된것이니 적어도 우리가 예약한 수준의 방을 달라고 하니, 비웃으며 똑같다고 빈정대더군요. 그럼 한 방에서 모두 잘테니 환불해달라고 하니, 그것도 안된답니다. 원래 2명만 잘 수있는 방이라 추가 인원이 들어가면 돈이 추가 되므로 한방에서 자더라도 똑같고, 엑스트라 침대 요청 시 돈을 더 내야한답니다. 그래서 왜 우리가 호텔 잘못으로 이래야 하냐고 따졌더니, 저한테 되려 소리지르더라구요. 그래서 베트남 현지 친구에게 전화 걸어서 문제 해결 좀 도와달라고 전화하니... 바로 매니저가 다른 호텔 알아보더라구요. 결국 호텔과 비슷한 수준의 다른 호텔로 방을 옮겨서 잘 수 있었습니다. 이번 여행을 통해서 배운 게 있습니다. 한국 사람들 어리숙하게 굴면 당합니다. 그나마 영어를 해서 따지고 싸웠지, 영어도 못했으면 꼼짝없이 불편 감수하고 당했을겁니다. 제 베트남 친구가 그러더라구요. 혹시라도 여행자라고 계속 불합리하게 대하면, 그냥 경찰에 전화해서 문제 해결하겠다고 경찰에 전화걸겠다고 하라구요. 그럼 바로 해결됩니다. 방이라고 좋았냐... 그것도 아니었습니다. 계속해서 난방기 꺼지고 수리요청 램프가 켜져서 말하면 와서 껐다 켜보는게 다였고, 온수도 잘 안나오고... 방에서 와이파이도 안터지고 이래저래 별로였습니다.
1 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Awful experiences

Posted Jan 19, 2015 on Hotels.com
It was awful, I had to fight with the workers because of their stupid mistake. When I arrived the hotel, they told me that they only got one room left(I booked 3 rooms). They offered us 2 rooms in another hotel for 1 night. I said, alright, because I thought they might prepare similar hotel for us. They gave us smaller and way worse room than the room I booked. It was disaster. (It seems like a guest house not a hotel) I told the manager the fact that the room is way worse and my friends can't stand the room. I asked the manager to fix this problem and offer us better rooms than the one we got. The manager sniggered and told us that they have nothing to do with it. After I argued with the manager, I called my Vietnamese friend to fix this problem. Then, they started changing their attitude. The manager started calling and switched the hotel. The one thing I knew from this hotel is that if you have a problem with something, you should call a police. That's what I learned.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Oct 21, 2014
Good location. However there are a lot of motorbikes parked near and in front of the hotel so taxi's could not get in. You will need to walk a little to get to the entrance. If getting a taxi back to the airport, I would suggest to get the hotel staff to ring and organise it with them on a fixed price. It works out cheaper. Near food stalls, just behind the church. Breakfast was average. Staff was friendly.
4 out of 5
Recommended
for Personal Event
by 택from 한국

대체로 굿

Posted Aug 28, 2014 on Hotels.com
슈페리얼룸 진짜 커요. 시설은만족. 와이파이도 잘터져요. 하지만, 너무 구석에 위치해 있어요..찾기힘들어요 그리고 직원들이 너무 투어이야기하면서 꼬시는게 불편하더라구요. 아침은별로였어요.
4 out of 5
Recommended
for Families
by Al Evansfrom UK

Good hotel, but description is completely wrong

Posted Jul 21, 2014 on Hotels.com
Nice hotel, good value and well located. The description is completely wrong ! NO balconies, NO pillow top beds, NO kitchenettes, NO ceiling fan. I hope Expedia and hotels.com correct this information quickly. The breakfast wasn't our kind of thing s o we just went with eggs and toast which was fine. Wonderful coffee shop called Joma about 200 yds away, also great restaurant called Gecko nearby. Bar at end of alley was great for cheap drinks and cocktails.
5 out of 5
Recommended
by james yoonfrom 한국

친절한 직원

Posted Apr 18, 2014 on Hotels.com
아주휼룡한 선택이었다앞으로도 이용할것임
3 out of 5
Recommended
by Baligirlfrom Australia

Ok if you just want somewhere to sleep

Posted Mar 21, 2014 on Hotels.com
The pictures of the rooms are very deceiving. There is no restaurant but they do serve breakfast behind the lobby. The bar was unattended every time we went near it. The rooms are extremely noisy and walls paper thin. You can hear people in the toilet of the next room, very unappealing. I had to go and tell some guests to be quiet across the hallway as they were so loud. Tea and coffee sachet were provided but no jug or cups. There was no balcony and the view from the windows was into the neighbours windows. Beds are hard and no extra pillows available. However the staff were friendly enough. If you just want a bed for the night and are not fussy about where you stay then this is the place. If you want any sort of comfort then look elsewhere.
4 out of 5
Recommended
for Getaway With Friends
by Soniafrom Australia

Good place to stay

Posted Mar 10, 2014 on Hotels.com
We stayed in a big twin room very nice and clean on the 9th floor, very good view of the city. Hot water, wifi worked excellent :)
4 out of 5
Recommended
for Everyone
by Caymanhagfrom amsterdam

Erg fijn

Posted Mar 8, 2014
Erg goede prijs kwaliteit verhouding. Fijne, nette kamer (hard/stevig matras) en vriendelijk behulpzaam personeel.
4 out of 5
Recommended
by guillermofrom argentina

el personal muy amable y dispuesto a ayudar

Posted Feb 10, 2014 on Hotels.com
Agradable estancia. Cuartos limpios. Personal honesto y dispuesto a ayudar. Sirven un buen desayuno. La ubicacion es adecuada pero no la mejor.