Ratings based on 220 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.2 Service & staff
3.1 Room comfort
2.5 Hotel condition
They paid and stayed.
by A verified traveler from NY
Business tripPosted Jul 24, 2015
Terrible conditions at hotel. Dirty room, leaky ceiling, ants in tub.
by A verified traveler
Cornell alumni return to Ithaca for a visit.Posted Jul 21, 2015
Rather chaotic check in, desk staff flustered. Room fine and as expected, except for ill fitting sheets which kept slipping off the corners of the mattress, and bathroom grout work that needed attention. Also, disappointed in no complementary breakfast, and a buffet in the dining room that was quite expensive and not special enough to warrant the cost. Did appreciate the small fridge and microwave in room, and the location was convenient, so it worked out, but not enough for a "good" rating.
by A verified traveler from Philadelphia
DisappointingPosted Jul 20, 2015
Pros: it kept the rain off. The food was tasty.
Cons: Remodel the bathrooms
Location: I went to a wedding and it was close.
The plumbing several issues. Place seemed rundown. The restaurant was very understaffed on Saturday. I felt like I severely overpaid.
by A verified traveler
Too expensivePosted Jul 12, 2015
Fairly decent hotel but a little dreary. Bathroom dim and tired. Bed lumpy. Not awful but for $200, I expected better. No complimentary breakfast.
by A verified traveler from Boston
Ok, renovation in progressPosted Jul 5, 2015
Overall ok, but renovation needed and is in progress. The fan in the bathroom was broken. Coffee maker in room malfunctioned, but we called and it was replaced next morning. No continental breakfast. Staff was nice.
by A verified traveler from sc
80's ThrowbackPosted Jun 26, 2015
Staff was wonderful, but hotel is gloomy and outdated. No coffeemaker, microwave or continental breakfast. For this price, I expected much more.
for Familiesby A verified traveler from CT
Not a luxury hotel, but you get what you pay forPosted Jun 24, 2015
Pros: The room was clean, and it was very affordable. I didn't want to spend $200 a night on a hotel I'm never in. So for a quick weekend trip it was fine
Cons: Hotel needs upgrades and looks very dingy and in need of repairs in most of the hallways. There is no A/C in hallways so its hot and stuffy.
Location: Hotel is located close to the Cayuga Wine Trail. Its only about 45 minutes to Watkins Glen Gorges which I HIGHLY suggest. Easy ride, beautiful scenery
We picked this hotel because it was central to where we planned to be that weekend. When we entered the back hallway, the outside doors aren't locked; anyone can walk into the hotel from the back at anytime. I thought that was odd, but fortunately we had no problems. The tile is pulling away in places, walls aren't in great shape and I thought oh no, this room was prepaid and now I'm stuck here. Fortunately the actual room was ok. Room was clean, bathroom very clean, beds comfy, pillows great so as for the actual stay in the room, it was a nice enough place for what we paid. The bed covers were slippery oddly enough, and kept falling off the bed all night. That was frustrating. We made the mistake of leaving without turning the a/c off, something we usually do but spaced out. The coils froze or something and then it wouldn't blow cold air. Letting it 'cool down' for a few hours and turning it back on worked out. My mother was in the adjacent room. Her A/C unit was different than ours. Even though she had it on high, it worked as if on Auto and would turn off when it reached temperature. She said it woke her up all night by it going on and off. There was nothing to do to fix it. Breakfast buffet was not good. Cheap enough at $8.00 for adults and $4.00 for kids but everything was rubbery and cold, service wasn't good. There was construction going on in the hotel in some points, which the hotel definitely needs some upgrades in the common areas. Pools were ok.
by A verified traveler from NH
Good location but disappointing accomodationsPosted Jun 23, 2015
Pros: Location is convenient.
Cons: Hot tub should be repaired, Hallways and general areas should be cleaned/deoderized, complimentary coffee and newspaper in the lobby would be nice
We usually stay at a different hotel but we made plans late and most other hotels in Ithaca were booked.
by A verified traveler
SadPosted May 4, 2015
I think the fight in the hall and room next door at 4:30 AM was the last straw
for Familiesby Helen KC from Brookline, MA
Ok stayPosted Apr 28, 2015 on Hotels
It was an overall pleasant stay, it had the necessary amenities. The only thing I would have love to have is a cup of complementary coffee for the road first thing in the morning. The staffs are ok, not friendly but not unpleasant. Didn't go out of their way to make you feel welcomed.