Ratings based on 168 Verified Reviews
They paid and stayed. We double-checked.
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
by A verified travelerfrom leeds uk
Room way 2 hotPosted Dec 31, 2014
It was a nice looking and clean hotel till we got to r room which u couldnt see out of the windows has it had class u couldnt see out of apart from the top of the windows and only one window opened so when it was bed time it was way 2 hot has a pipe that runs under both windows was red hot and making the room really hot with no way of turning it off .we turned radatiors off but the pipe under both windows. so it was 2 hot to sleep very uncomforable night for me and my girlfriend we was so tired the next day with no sleep so wouldnt stay at this hotel again
by A verified travelerfrom westhoughton,lancs
outside looks goodPosted Nov 2, 2014
Pros: see above
Cons: all rooms should be checked after cleaning
outside looks good but it ends there,rooms not cleaned properly and were gruby round bath and in general, are freinds room had towels behind the toilet because it was leaking they were wet and smaley,they had to get someone to remove them, they were not happy.
by A verified travelerfrom Stalybridge
grotty and over priced, and a long wait for breakyPosted Oct 14, 2014
Location: quite far out of the centre
on arrival not very good, the Savoy looks dilapidated - which it is. On check in - various customers checking out early due to dirty rooms and poor quality generally. Oh very few parking spaces for a hotel of this size - despite advertising free parking. Hallways with old carpets, and never cleaned properly - they may run over the carpets with a hoover, but not really clean and not smelling good. bar area looks a bit like a run down railway cafe. onto the rooms, clean sheets on the bed which was good, but .... dust everywhere, broken window handles, and a 1970s TV with a 12 inch screens. couldn't even close the windows. breakfast room - had to wait 25 minutes for a seat. Not enough staff, so tables not emptied causing the queues. Food average - help yourself buffet, but not all items replenished. Would I go again ..... never it's a dump
by A verified travelerfrom Bristol
Exceptionally dated facilities!Posted Oct 13, 2014
Cons: Needs investment!
Location: Location is all the hotel has going for it!
To add insult to injury, the price quoted by Expedia was incorrect as the hotel charge £2 for any type of card payment (debit or credit) which Expedia do not quote. The hotel is very "tired" and desperately in need of refurbishment! A sad old property!
by A verified traveler
Dated and needs updatingPosted Sep 23, 2014
I visited the Blackpool hotel and thought I'd pay abit extra for a bit luxury. What I got was far from this. Dated and scruffy room very disappointed. I would like my money back!
by A verified traveler
crap hotelPosted Sep 21, 2014
the place is a joke if your looking for an hotel take that off ur list rooms were crap breakfast crap spoilt our wknd
for Familiesby Leon282from Shrewsbury
Absolutely FilthyPosted Sep 12, 2014 on Hotels.com
This hotel is absolutely disgusting. I should know better than to stay in a Brittannia Hotel. Apart from the dust, grime, mold, and other various filth the hotel is worn out and grubby. I will never stay there again nor will I set foot in any other Brittannia Hotel. If you come from a life of pretty low standards then this is the hotel for you because you wouldn't notice just how bad it is. What's astonishing is the staff know but are completely unapologetic for any of it. The attitude is put up with or or leave! Never again...you have been warned!
by A verified travelerfrom england
ShockedPosted Sep 8, 2014
Pros: The bar
Cons: Too many thing to list
Location: Lots of things to near by
Not was I was expecting for £79 could gone to travel lodge or premier inn for cheaper
by A verified travelerfrom Warrington
Very disappointed...Posted Sep 7, 2014
Cons: A complete refurbishment
The hotel requires a complete overhaul. The reception area doesn't give off a good a first impression. Carpets and furniture stained and a bucket at the bottom of the stairwell catching a leak (for the whole stay). We were allocated a room on the second floor. This room can only be described as a broom cupboard. The door opened on to a double bed, there wasn't much room to manoeuvre, there was no window to open and the room was extremely stuffy and warm. The bathroom smelt like a public toilet and the cleanliness was a little to be desired. We had to go back to reception to complain and was allocated a room at the front of the hotel, thankfully with a window and fresh air. Unfortunately this room lacked some care and attention but was much better than the previous room. But at least had clean linen. Unfortunately I was completely disappointed with the hotel in general. We never once saw or heard a hoover or saw any cleaners doing day to day jobs to keep on top of the general cleanliness of the hotel. The reception staff never greeted you and only spoke if spoken to. Sorry there are not many positives.
Recommendedby unhappy paraplegicfrom sheffield
the SavoyPosted Aug 17, 2014 on Hotels.com
Staff emotionless, cleanliness not applicable, service poor, very very dissatisfied.