Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
69% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom westhoughton,lancs

outside looks good

Posted Nov 2, 2014
Pros: see above
Cons: all rooms should be checked after cleaning
Location: good
outside looks good but it ends there,rooms not cleaned properly and were gruby round bath and in general, are freinds room had towels behind the toilet because it was leaking they were wet and smaley,they had to get someone to remove them, they were not happy.
1 out of 5
by A verified travelerfrom Stalybridge

grotty and over priced, and a long wait for breaky

Posted Oct 14, 2014
Pros: nothing
Cons: everything
Location: quite far out of the centre
on arrival not very good, the Savoy looks dilapidated - which it is. On check in - various customers checking out early due to dirty rooms and poor quality generally. Oh very few parking spaces for a hotel of this size - despite advertising free parking. Hallways with old carpets, and never cleaned properly - they may run over the carpets with a hoover, but not really clean and not smelling good. bar area looks a bit like a run down railway cafe. onto the rooms, clean sheets on the bed which was good, but .... dust everywhere, broken window handles, and a 1970s TV with a 12 inch screens. couldn't even close the windows. breakfast room - had to wait 25 minutes for a seat. Not enough staff, so tables not emptied causing the queues. Food average - help yourself buffet, but not all items replenished. Would I go again ..... never it's a dump
2 out of 5
by A verified travelerfrom Bristol

Exceptionally dated facilities!

Posted Oct 13, 2014
Pros: Nothing!
Cons: Needs investment!
Location: Location is all the hotel has going for it!
To add insult to injury, the price quoted by Expedia was incorrect as the hotel charge £2 for any type of card payment (debit or credit) which Expedia do not quote. The hotel is very "tired" and desperately in need of refurbishment! A sad old property!
2 out of 5
by A verified traveler

Dated and needs updating

Posted Sep 23, 2014
I visited the Blackpool hotel and thought I'd pay abit extra for a bit luxury. What I got was far from this. Dated and scruffy room very disappointed. I would like my money back!
1 out of 5
by A verified traveler

crap hotel

Posted Sep 21, 2014
the place is a joke if your looking for an hotel take that off ur list rooms were crap breakfast crap spoilt our wknd
1 out of 5
by A verified travelerfrom england

Shocked

Posted Sep 8, 2014
Pros: The bar
Cons: Too many thing to list
Location: Lots of things to near by
Not was I was expecting for £79 could gone to travel lodge or premier inn for cheaper
2 out of 5
by A verified travelerfrom Warrington

Very disappointed...

Posted Sep 7, 2014
Cons: A complete refurbishment
The hotel requires a complete overhaul. The reception area doesn't give off a good a first impression. Carpets and furniture stained and a bucket at the bottom of the stairwell catching a leak (for the whole stay). We were allocated a room on the second floor. This room can only be described as a broom cupboard. The door opened on to a double bed, there wasn't much room to manoeuvre, there was no window to open and the room was extremely stuffy and warm. The bathroom smelt like a public toilet and the cleanliness was a little to be desired. We had to go back to reception to complain and was allocated a room at the front of the hotel, thankfully with a window and fresh air. Unfortunately this room lacked some care and attention but was much better than the previous room. But at least had clean linen. Unfortunately I was completely disappointed with the hotel in general. We never once saw or heard a hoover or saw any cleaners doing day to day jobs to keep on top of the general cleanliness of the hotel. The reception staff never greeted you and only spoke if spoken to. Sorry there are not many positives.
1 out of 5
Recommended
by unhappy paraplegicfrom sheffield

the Savoy

Posted Aug 17, 2014 on Hotels.com
Staff emotionless, cleanliness not applicable, service poor, very very dissatisfied.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom leeds

short break

Posted Aug 13, 2014
Cons: make over is in progress
Location: close to most things £1.50 tram to centre
pleasant staff,great breakfast,all round good stay
1 out of 5
Recommended
by juliefrom leeds

Posted Aug 11, 2014 on Hotels.com
the hotel needs a complete upgrade it is dirty and i know it was a good deal but we was put in a small room with a tiny window and no light at all the breakfast was terrible fery cold looked like it had been there for hours all dried up will not be returning