Ratings based on 184 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
Great locationPosted Apr 17, 2014
Pros: Location and friendly staff
Cons: Room size and decor
Location: Theatre shopping galleries all you need
This is such a great location and the staff friendly and helpful BUT small dark rooms such a shame !
for Everyoneby Brenda from M
Great hotel in heart of LondonPosted Apr 11, 2014
Arrived 4 hors before check in time but room made available for us. Hotel staff very polite and helpful. Room very clean and comfortable. Ideal position for meals, theatres and shopping. Would definitely stay there again and recommend this hotel.
by sd from London
Uncomfortable and noisyPosted Mar 15, 2014
The location is great and good decor but the bar has been booked out for a private party so I was unable to take a drink in the bar and as a lone female I didn't fancy going out in Leicester Square on my own at 10.30pm so went to bed only to have a bed that could have been made of concrete and to have the grind of what sounded like a drill somewhere in the building
for Everyoneby A verified traveler
very central but not cheapPosted Feb 24, 2014
Pros: central location
Location: location is just off Leicester square but off a side road so even though there was a red carpet event in Leicester Square the noise is not noticeable.
we arrived before check in and our room was available. lobby is minimal but staff helpful. room clean and good size for the central location. TV minimal channels (1-5 and international) bathroom is small but well designed, need to book deluxe and above to get bath tub.
for Everyoneby Steve from coventry uk
Just off Leicester SquarePosted Feb 6, 2014
Excellent one night stay right in the heart of London. Theatre tickets Booth very close by along with a good selection of restaurants.
for Everyoneby Cici
Great hotelPosted Feb 2, 2014
It Was my birthday had been out on in the rain as soon as we checked in we where ushered to our room it was beautiful and they left me a card exellent stay def will go back there.
for Everyoneby Ela from Edinburgh, Scotland
Very nice hotelPosted Jan 30, 2014
Cons: no suggestions
Helpful and pleasant staff. Very modern, clean and comfortable room.
for Everyoneby Peter from Stratford upon Avon
Posted Jan 23, 2014
Pros: Central hotel clean & comfortable with friendly staff and ideal for theatre breaks.
for Everyoneby Kat from Canada
Steps to London attractions but a world awayPosted Jan 22, 2014
This hotel is ideally situated just steps away from the National Gallery, National Portrait Gallery, and all the attractions of Trafalgar Square, Leicester Square, and the West End, but on a quiet side street that makes it a peaceful escape from the crowds. My room faced the street, but I heard none of the exuberant nightlife that makes similarly-located hotels challenging for people who prefer to turn in before dawn. Sparkling clean, with quality aromatherapy toiletries, all the amenities, and outstanding service, this is a hotel I will be recommending to all my friends. You might want to skip the expensive room service breakfast and head left for an English breakfast at one of the gastropubs on Leicester Square, which will set you up for the whole day without bankrupting you. With the money you've saved, head to the real, authorized Tkts booth at Leicester Square (not one of the many imitators, where you will be scammed) and splash out on discounted tickets for a West End show.
for Everyoneby A verified traveler
Posted Jan 13, 2014