Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne australia

Greathotel, in excellent location

Posted Aug 19, 2014
Pros: Size of superior rooms, great staff
Cons: All was good.
Location: Location close to all west end theatres and lots of choices of restaurants plus China town.
Stated her twice on recent Visit to Lomdon, always booked superior room, and was not disappointed !! Good sized rooms and bathrooms, great. Location.
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, Australia

A great place to stay

Posted Aug 19, 2014
Pros: Everything.
Location: Centrally located. Leicester Square 30 paces from front door, many, many attractions within easy reach. Perfect!!
Although rooms were small, they provided everything you need, comfy bed, good bathroom etc. The fantastic position of this hotel meant every tourist attraction was within easy reach. The staff, especially David and Natalia are by far, this hotels best asset. Being disabled, David went out of his way to assist me with entering and leaving each day whilst Natalia was always attentive to my needs. I was overwhelmed by their thoughtfulness, care and a "nothing is too much" attitude towards me. My hired mobility scooter was housed safely and recharged by staff each night. I could not have asked for more, whilst David provided a steady arm to lean on, his humour was refreshing and both he and Natalia were happy, friendly and professional.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Hotel centrally placed

Posted Aug 18, 2014
Pros: Because of the location it was easy to get about either by tube or walking for tourist attractiions.
Cons: The windows may need to triple glazed as a lot of noise at night especially at the weekend
Location: Central location easy for sightseeing and theatres
Room was very nice, bathroom was excellent, breakfast was very good a good choice a good choice of food. Lift was not very big for the amount of people staying at hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Coast

Best Location in London for theatre and dining.

Posted Aug 13, 2014
Pros: Location, Air Conditioning,
Cons: We wish windows were bigger
Location: Theaters, Shops, Restaurants, Pubs you name it it's all there
The hotel was just short steps away from, Trafalgar Sq. Piccadilly Circus and Leicester Square. Also plenty of subways and city buses very near by. Covent Garden was a 5 minute walk. We travel a lot and rate location at the top of our list. This location was SUPER EXCELLENT for everything. We would stay at this place again in a heart beat.
4 out of 5
Recommended
for Families
by A verified traveler

Room

Posted Aug 4, 2014
Pros: Clean
Cons: The shower leaves water overflowing everywhere. Poor design.
Location: Close to resturants, transport
Book directly with hotel to recive a bettter room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Ireland

Great hotel, excellent location.

Posted Jul 28, 2014
From arrival to departure our stay at the hotel was superb. The service and ambience could not be faulted. What a great weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted Jul 28, 2014
In the heart of Leicester square but so peaceful once in the room.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from New York, NY

Boutique-feeling hotel in great location

Posted Jul 9, 2014
Stayed two nights during a business trip. I arrived on a redeye and had requested before I left to do an early check-in. The email I received back said that it couldn't be guaranteed and will be determined once I arrived. I got to the hotel around nine AM and they already had my room ready and they didn't even charge me for an early check-in fee. I was so grateful! The hotel staff members were also one of the nicest, most sincere people I've ever met in a hotel. They really helped make it feel like I was coming home even though it was such a short stay. The room itself was clean, decorated nicely, and very comfortable. I loved the sleek bathroom design. Since it was for business I could expense it; otherwise, I wouldn't be able to afford it. But if you have the money, I think it is worthwhile due to its central location and great service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Petersfield, Hants, UK

Just a holiday in London

Posted Jul 9, 2014
Pros: The Desk staff were five star people. Hashim (aka Hamish) :) and Annaise were 2 seriously knowledgable and lovely people. Knew London very well.
Cons: The single chair in the room was horrible. Good desk chairs would be better. The shower floors are to slick when wet, dangerous to be honest.
Location: Right off Leicester Square. Within short distance to Regent St., Picaddilly Circus, Soho, China Town and the square itself. Movie theaters
The hotel is part of a two building group. One is the Hampshire Hotel, and the other is the Leicester Hotel. Both Radisson but I suspect both not the same quality in rooms. I was put into the Radisson Leicester Hotel which is in a very nice location. What can I say other than it is a decent place to rest from wandering London as a tourist, shopper, diner.
5 out of 5
Recommended
for Everyone
by Eduardo from Philadelphia

Nice hotel at an awesome location

Posted Jun 23, 2014
Pros: The location is very central, the area is extremely busy with tourists and yet the inside the hotel is surprisingly quiet.
Location: Leicester Square is the very center of London. You are steps away from the main museums, the theater of the West End, Covent Garden, etc., etc.
It's on Leicester Square, on the Piccadilly Line, a direct trip from Heathrow, very convenient. The staff are extremely pleasant and helpful.