Ratings based on 1,135 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Lethbridge, AB

Loved the decor, not the noise.

Posted Mar 3, 2015
We were pleased with the updated, fresh beachy style of decor in this well priced hotel. Although it had minimal amenities such as a pool or continental breakfast, it was clean and in a good location. It took us half an hour to walk to the 3 Ave Promenade, so not bad. However, the wallss were paper thin and the noises outside at night and in the hallways were enough to make for a disruptive sleep which was unfortunate for us as well as other family staying on another floor, so it wasn't an isolated experience.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Reno, NV

Ideal for family and patients of St. John's Hosp.

Posted Mar 2, 2015
Pros: The significant upgrades since we last stayed, everyone on the staff, the key only elevator access to the floors.
Location: The proximity to St. John's and the medical staff at St. John's can't be beat. Love the Big Blue Bus and the ease of getting anywhere on it.
My husband and I stayed at this Motel when he had his hip replaced at St. John's four years ago and it was o.k. It is my turn now for a knee replacement at St. John's and we were pleasantly surprised at the significant upgrades and improvement in the maintenance. The staff is great. Very pleasant and helpful.
5 out of 5
Recommended
for Business Travelers
by A verified travelerfrom fresno

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Posted Feb 24, 2015
Pros: ,
Looking forward to more trips to Santa Monica. So we'll be staying at the Best Western again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Detroit MI

California medical visit

Posted Feb 17, 2015
Pros: We love the easy parking and the proximity to everything we are there for. Great rooms and very comfortable beds.
Cons: Nothing I can think of.
Location: Santa Monica pier and beach - 20 blocks away. Whole Foods grocery 4 blocks. Easy access to expressways. Santa Monica has every type of restaurant.
Come to California to see a specialist in Santa Monica and always stay at this hotel. We love the easy parking and the proximity to everything we are there for. Great rooms and very comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Upstate, NY

Quick in and out--just stayed overnight.

Posted Feb 16, 2015
Pros: Near my son who lives a few blocks away. Near the beach and shopping on Third Street. Efficient registration. Good restaurant for breakfast.
Cons: Nothing
Location: Santa Monica Pier, Third Street shopping, my son lives up the street.
Efficient registration. Clean room. Close to beach. This was not my first visit to this Best Western. If I return to Santa Monica, I will stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fresno Ca

CLEAN CLEAN CLEAN

Posted Feb 11, 2015
Very clean with friendly staff. I was impressed with the floors. Rooms have no carpet only clean floors.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Pros: I liked that the staff was very friendly and the rooms were very clean.
Cons: the plumbing could use a little improvement, bathtub was very slow to drain.
Considering I was staying there because my husband was having surgery at UCLA, it was great, close to hospital and walking distance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Reasonable and clean for a short stay

Posted Jan 7, 2015
Cons: Two minor issues - dripping sound from the refridgerator and slow water flow in bathtub. Minor!
Location: Not close to the beach but location is apparent. Hotel compensates with shuttle service and public transport appears convenient enough.
Better than expected: clean and comfortable. Two minor issues - dripping sound from the refridgerator and slow water flow in bathtub. No restaurants or conveniences around except for iHop which is a good diner.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasília, Brasil

Boa relação custo-benefício

Posted Dec 29, 2014
Localização viável, se estiver de carro. Não oferece café da manhã porém existe um IHOP ao lado. Quarto confortável embora a Ducha do chuveiro não seja boa e não exista isolamento acústico entre os andares.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ótimo custo benefício

Posted Dec 11, 2014
Hotel não é de luxo, mas oferece um excelente custo benefício.. Quarto limpo, camas muito confortáveis.. Além de ser bem localizado.. Recomendo.