Ratings based on 780 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice hotel in Santa Monica CAPosted Mar 4, 2014
Cons: Carpet in room
Location: Very convenient to west LA
Friendly staff. Easy internet access. Comfortable room. Reasonable rate.
for Everyoneby savoir2000 from Chicago, IL
Not my first choice next time...Posted Mar 3, 2014
Pros: The staff was very friendly and helpful and the room was really quite nice.
Cons: More counter space in bathroom. Consider removing carpet from entire facility - you would be an industry leader in the U.S.!
Location: The beach is not too far and there is shopping nearby.
I stayed here for two nights the first weekend in March 2014. I arrived around 9pm and I was first struck by a bad odor in the main lobby and then another bad odor in the lobby on the 2nd floor. It just smelled like the area needed to be cleaned. I was getting concerned until I reached my room and I was happy to find that the room was actually quite nice. Also, there was no carpet in the room - not sure if what was there was a laminate or not, but it was great not to worry about what might be hidden in dark carpet! Also, the environmental controls worked perfectly. I travel a fair amount and find that even in 4/5 star hotels you sometimes have an issue controlling the temp in a room. Only complaint on the room itself - there was very little counter space in the bathroom. I am happy to say, however, that the next morning when I left my room the smell was gone from the hallway and from the main lobby.
for Everyoneby JERRY from retired engineer
UCLA Hospital.Posted Mar 2, 2014
Pros: very clean, fairly quiet, good parking
Cons: lower rates
Location: many touristy attractions and business in the area
convenient to hospital otherwise nothing remarkable.
for Everyoneby Irene from El Cerrito
Newly renovated hotel. Convenient locationPosted Feb 17, 2014
Pros: Convenient location; reasonable price; convenient parking
Cons: Our room faced Santa Monica Blvd. and the traffic noise was quite loud. The double-pane windows helped reduce noise considerably.
Location: The location was perfect for visiting relatives - the reason for out stay.
Recently renovated. Everything was new and clean and worked well. We especially liked the convenient location to where we had to go. The iHop restaurant downstairs was a good place for breakfast. Parking in the basement was a real plus.
for Everyoneby V from Sacramento,ca
Really great stay! The hotel was just updated --Posted Feb 15, 2014
Hotel updated recently.. Looks great! Staff was really helpful Great location - 1.6 miles to the beach!
by ss from toronto
Under renovation Over pricedPosted Feb 12, 2014
Shabby looking . not much of a hotel more like a motel .
by A verified traveler
reviewPosted Feb 8, 2014
Lobby was under construction and we were sent down hallway to the managers office to check in, not a good first impression. All underground parking so you do not fit with overhead bike rack. Rooms new with tile floors
for Everyoneby Tica
Good Location, Good roomsPosted Feb 3, 2014
We were wondering staying on the pier or staying nearby. We choose staying nearby. We dont regret our decision. This hotel is a great choice if you just want to be near Santa Monica but not IN the pier. It is very accesible from any were. We were often moving to the UCLA area. EXCELLENT!!!. Going to the Promenade !!! The hotel installations are going under remodelation, we got a renovated room that was very good!!. IHOP is next door that makes your breakfast easy. We will recommend this hotel
for Everyoneby A verified traveler
Posted Jan 16, 2014
for Studentsby A verified traveler
Served its purpose. No bells or whistles.Posted Jan 4, 2014
Pros: Free parking. Easy in and out.
Cons: Facelift! I think if they just get new carpets it would make a huge difference.
Location: Close to Wilshire and fun Santa Monica!
I just needed a hot shower and a comfortable bed. The room was nicer than expected but the hotel hallways were dank and the carpet was very worn out and dirty. It was not any place I'd want to hang out in. Felt safe there so that was very important.