Diamond Bar Inn & Suites Reviews

I booked 3 rooms nice and clean pool was clean staff were very understanding overall the rooms were decent for the price I paid .. But the breakfast was terrible and the staff that were serving the breakfast were dirty and unpleasant there was no coordination in breakfast area :(

This was most uncomfortable place i have ever stayed ,stain in pillow cases ,noise from highway ,garbage pick up at 6 a.m,not tissue in room and so many others ......the next door breakfast was joke.

The hotel was not what it appeared on their internet website. The name on the outside of the building was not the name of the hotel we reserved for. My overall expectations of the hotel was not what I thought it would be.

Tthere were not enough towels or wash cloths. The toilet paper roll was almost empty with no spare and there was no soap. There was only decaf coffee for the coffee maker and the air conditioner didn't work properly.

The pool was super dirty and hot tub was cold and dirty. Looks like no one cleaned pool in weeks. Asked to have it cleaned so we can enjoy it and never was able to enjoy the pool. Other then that nice tv needs to be updated that's it

The shower wouldn't drain. The ac had to be set at 60 to feel like low 70s. The beds were comfortable. It was clean except for a smashed spider on the back of the bathroom door and a cricket that came to say hello. The breakfast was a little weird. Asian restaurant/club next door with a B rating and it was a basic hotel buffet with open milk pitchers and someone serving eggs. We opted for mcdonalds on the way to the track.

Drove by several times upset at my GPS for taking me to the wrong address because there was no hotel sign that said Diamond Bar Inn...the only sign said Shilo Inn.

Continental breakfast was busy. Lots of tour bus patrons. The staff were hard working, pleasant, tried to be accommodating. Room was clean. Front desk were pleasant. Rate was reasonable and the overall experience was a good deal. Negative: Not clear signage. Shiloh? Diamond Bar? Wondered if there had/is a turnover in the management recently. Will stay there again if we return to the area.

This hotel has very clean, very large rooms and with full balconies. Our room overlooked the San Gabriel Mountains which were stunning. It is also very easy to access from the highway. There is a gorgeous pool with palm trees and flowers surrounding in a courtyard setting. The people working at the desk were very nice.

The staff was very friendly and helpful.. The pool was a little dirty and the hot tub was not working at all very disappointed was looking forward to a nice soak in the hot tub . Over all we take this trip 2 time a year and will be booking this Hotel again because the over all rating out ways the Hot tub not working . Close to freeway and there are a couple of fast food restaurant near by.. The parking in the back is kinda dark but had several entrance to the hotel .. The rooms were Clean had a nice refrigerator and microwave oven. I would recommend this to a friend. looking forward to our next stay.