Ratings based on 161 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hotel très bien placé

Posted Apr 21, 2015
Très très bon séjour personnel très dévoué hotel très bien situé Spa très agréable
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel in walking distance to the Medina

Posted Apr 15, 2015
Very friendly staff. Nice hotel. Room was nice but we had no view and it was close to the street.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Emplacement géographique ideal

Posted Apr 4, 2015
Excellent séjour. Tout était parfait. Le soleil au rendez vous. La piscine est magnifique. Le personnel est au petit soin. Situation géographique ideal. On peut presque tout faire à pied.
4 out of 5
Recommended
for Everyone
by A verified traveler

Sofitel

Posted Mar 24, 2015
Très bel hôtel , accueil chaleureux, j y retournerai !!!
2 out of 5
by A verified travelerfrom Bruges

Déçu

Posted Mar 13, 2015
Sur papier cela semblait un rêve. En fait il s'agit d'un grand complexe, dont l'objectif est de vous faire consommer sans service en rapport. Le café à 5 euros :10 fois plus chers qu'ailleurs! La salade niçoise est amenée avec un gros morceau de thon directement sorti de sa boite sans aucune préparation. Le week end tous les transats autour de la piscine sont occupés par des personnes extérieures à l'hôtel interpellant bruyamment les serveurs. On est relégué à l'ombre. La chambre soi disant de luxe est en fait contre une rue archi bruyante puisque c'est la sortie d'un casino. Le matin il manque les serviettes dans la chambre... Bon on ne reviendra certainement pas ! Dommage le temps était fantastique mais on a trouvé de charmants Riad avec un vrai service .
5 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Le must de marrackech

Posted Jan 15, 2015
4 jours de rêve dans cet établissement au luxe discret servi par un personnel d une efficacité et d une amabilité à toutes épreuves A conseillé sans réserve Nous reviendrons
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Lovely Hotel with Attentive Staff

Posted Dec 9, 2014
Pros: The décor and perfumed corridors were fantastic! The staff were friendly and pleasant. The rooms were very comfortable and we loved our balcony.
Cons: Room service menu was a little unclear so we didn't order any - was there a 150 dirham surcharge for every order or just breakfast?
Location: Right outside the medina - just a 5 minute walk away. Also a pleasant stroll up to the new city.
We stayed at the Sofitel Marrakech Palais Imperial for four nights at the end of November. The hotel is very impressive both outside and inside. Our room was clean, spacious and comfortable. The staff were friendly and lovely (particularly Said who took us to our room when we checked in) and keen to provide a high standard of service. If we return to Marrakech in the future (which I'm sure we will as it is an interesting and pleasant city) we shall definitely stay at this hotel again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom R

Wonderful

Posted Nov 18, 2014
The best hotel, service, location. The staff will go beyond 5 star to help.
4 out of 5
Recommended
for Getaway With Friends
by Fernandofrom Belo Horizonte

Bom hotel, boa localização

Posted Nov 17, 2014 on Hotels.com
Hotel muito bem localizado, vários bons restaurantes na proximidade (recomendo o Comptoir, a uma quadra do hotel, com show de dança do ventre mas fora do cliché turistíco - dj animado, frequência excelente). O hotel é bem grande, e conforme a localização do seu apartamento esteja preparado para andar muito... Sanando uma dúvida: O Sofitel Marrakech Palais Imperial e o Sofitel Marrakech Louge and Spa compartilham da mesma entrada, mesmas piscinas e áreas comuns, apenas o balcão de atendimento e o bloco dos apartamentos são diferentes. O hotel é muito bom, mas peca em alguns serviços. Na última noite acordei às 3 horas da manhã com o barulho da montagem de um palco para algum evento no piso térreo do átrio central, inadmissível! O barulho afetava todos os apartamentos do bloco... Os restaurantes são bons, destaque para o So Lounge onde se pode jantar assistindo a ótimos shows. O bar da piscina serve apenas comida do "room service" ou seja: demorado, poucas opções, cozinha longe que garante que tudo chegará frio até você - não recomendável. Excelente café da manhã. Fuja de algumas das recomendações dos concierges... por exemplo: não contrate um guia para lhe mostrar o mercado ("Souk") é desnecessário e só o levará a lojas onde provavelmente ganham comissões pois não são as melhores e nem tem os melhores preços. No resumo, é um bom hotel.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Interesse halber mal nach marrakech geflogen.

Posted Nov 14, 2014 on Hotels.com
Marrakech an sich kann man sich schenken. Zu arm, zu schmutzig und man wird permAnent belaestigt zum kaufen von billigem zeug. Hotel an sich ganz gut wenn man aber viel reist, gibt es bessere fuers geld.