Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
75% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Passing through

Posted Jul 26, 2014
Nice hotel. Clean and comfortable! Wanted to lay out/swim at the pool but was made to leave. One worker said because they forgot to treat it when were supposed to. Kind of ruined our stay because an outdoor pool was the reason we chose this hotel.
3 out of 5
for Everyone
by A verified traveler from IL

Nice hotel

Posted Jul 13, 2014
We liked the hotel very much but we didn't get a refrigerator and microwave like we were expecting and the pool wasn't very clean.
4 out of 5
for Everyone
by A verified traveler from Cinti,ohio

key cards malfunction and poor housekeeping

Posted Jul 7, 2014
Pros: location
Cons: cleanliness
Location: malls, restaurants, downtown Chicago within an hours drive
key cards did not work to enter hotel on two different evenings and housekeeping didn't even clean our room on the third day. Therefore we had no clean towels to shower. Cleanliness of room was disappointing
2 out of 5
by A verified traveler from Evansville,In

Not Impressed

Posted Jun 30, 2014
Overall the hotel wasn't too bad except the parking area was in need of repair, the pillows in my non- smoking room smelled like stale cigarettes. I especially didn't like being charged a security fee when I prepaid through Expedia, being told at the time this was in case Expedia messed up with getting the hotel it's money. Even though I was informed it should be taken off my card in two to three days. I will not again use Expedia nor will I stay at another LaQuinta Inn where ever it's located.
3 out of 5
for Everyone
by Keith from Canada

Everything in this hotel is average

Posted Jun 25, 2014
Cons: A better effort at cleaning. Bathroom was sadly in need of a good scrub out.
Rooms, cleanliness and appearance all give the impression of "just enough". This hotel has probably seen better days and not much effort is put into making it above average. Although the hotel was fully booked during our stay, the breakfast area was severely lacking in both quantity and quality. Ended up going to Bob Evans next door.
3 out of 5
by H from IL

Just OK

Posted Jun 22, 2014
Pros: I liked the location, right next to a lot of restaurants and a big mall.
Cons: Showers could be easier to turn on/off and bathrooms a bit cleaner.
Location: I liked it was next to restaurants & a big mall, but it is a very busy area and traffic was a bit hectic at times.
Staff was friendly, room was pretty clean & comfortable, and this hotel is decently priced. Only problem with the room we had was shower was a bit difficult to turn on & off, and our room was close to an ice machine which was loud during the night, especially since this hotel is pet friendly & the dogs would bark a bit when someone would use the machine. Also, on our way back from breakfast in the lobby, there was a dog turd in the hallway and a little dog running loose with no owner in sight. I know that's not the hotel's fault, but still it was gross.
3 out of 5
by B from Dayton, Ohio

Old hotel, in bad location.

Posted Jun 15, 2014
Pros: Clean, pet friendly.
Cons: More food choices for breakfast.
Location: "Bad" location. Did not feel extremely safe. Lots of stores and restaurants nearby, including a mall. There was also a candy factory nearby.
The hotel seemed to be in a bad location. Did not feel safe. It was the oldest La Quinta I had ever seen. Rooms were very small but clean. Staff was very nice. The breakfast area only had a few tables and did not have much in the way of food choices. A place I would only stay in again over night if I was passing through and there was nothing better.
4 out of 5
for Everyone
by Teresa from Hobart, Indiana

Mission Accomplished

Posted Feb 10, 2014
My husband returned from a medical mission to Haiti and I just wanted a quiet place for him to relax and unwind for the night. We checked in very late because his flight was delayed due to the weather. The young lady at the front desk, whose name I unfortunately can't recall, was so very accommodating. I called to inform her of the late check-in and when we arrived she had everything printed for us. All I had to do was sign and whisk my husband off to the room. I appreciated her pleasant personality and she seemed genuinely concerned about our safe travel from O'Hare Airport to the hotel. The room was clean and warm...just what we needed.
5 out of 5
for Everyone
by A verified traveler

a pleasent suprise

Posted Jan 24, 2014
Cons: the hallway smelled like old ciggerette smoke
I got caught in a snowstorm so had to take what was availible on short notice. I was impressed with the pleasent room, complete with a relaxing screen saver on the television. I loved the experience!
1 out of 5
by Ron from Ind

Posted Jan 15, 2014 on Hotels.com
Worst experience I've ever had at La Quinta inns Anywhere in the country... I will never stay there again... They have lost my future business....