Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Edmonton, AB

Nice location - quiet on private island

Posted Feb 27, 2015
Pros: Atmosphere - hotel was quiet and scenic. Mandatory valet service was very good.
Cons: Building is older and starting to show it's age, but overall still pleasant.
Location: You have to drive wherever you want to go. Bayside Marina is a short drive away providing nice view of harbor. South Beach was interesting.
Overall experience was enjoyable and comfortable. Beautiful ocean front walk along island shore overlooking the ocean. 24 hr security at entry to island eliminates outside traffic.
1 out of 5
by A verified travelerfrom Dallas

Horrible Hotel with outdated environment.

Posted Feb 10, 2015
Pros: The View.
Cons: Everything.
Location: Coconut Grove Area was great!
Their food was molded, tuff lobster and they did not even bring spoons for our coffee service. Hotel is old and they are taking that hotel down very soon, so needless to say ALL of their furniture, furnishings were outdated, torn and awful. Please do yourself a favor and do not waste your money on this hotel!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

beautiful grounds. very serene, relaxing and quiet

Posted Feb 7, 2015
Pros: We had a great view of the bay.
Location: Very difficult to get around. Miami traffic is horrendous. Took us over an hour to drive 22 miles
We needed a fridge in our room and it was brought up with the luggage. Every need was met with friendliness and speed.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville fl

Classis miami

Posted Feb 6, 2015
Wonderful place and staff However the hotel is to be torn down in December and you can tell they are not keeping up
2 out of 5
by A verified traveler

not good

Posted Feb 5, 2015
Pros: not much
Cons: lots
Location: normal
the bed was very unconfortable, the air conditioning made a lot of noise, they charged us the 24.oo daily for vallet parking when we had requested we dint want it. and then they made a charge of 400.00 to our credit card and din[t tell us.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Louisville

Nice hotel

Posted Jan 28, 2015
Pros: Location, quiet, great staff
Cons: Looks to be due to renovated. Sort of Shabby Chic right now.
Location: Away from the city, but nearby
After staying at the Marriott on Key Biscayne for 5 nights this was a welcome change. Much quieter, the staff far more personable and helpful.
2 out of 5
by A verified travelerfrom Pennsylvania

Posted Jan 26, 2015
Pros: The doorman was very helpful, room was ready for an early arrival
Cons: Rooms are old fashioned and out of date. Could not see any water from our room as trees blocked the view from the 2nd floor.
Location: If you like quiet and short walks, this is the place for you. Absolutely nothing to do, small pool, limited restaurant.
Overpriced for where location is, rooms not the nicest.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

So quiet and comfortable

Posted Jan 21, 2015
Lazaro made the experience wonderful!!! The room was beautiful, the view from the deck awesome.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom connecticut

Very nice, quiet hotel on Biscayne Bay.

Posted Jan 21, 2015
Hidden gem in Miami. If you want a quiet hotel away from the action, this is it. The spa and the restaurant are wonderful! The pool area and some of the fixtures could be updated, but overall it's a beautiful hotel and spot.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful and secluded

Posted Jan 13, 2015
loved it super friendly staff great place to walk around by the water or just lay on the beach. restaurant was very nice too