Ratings based on 483 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Practical hotel for short visit to New York

Posted Jun 21, 2015
Pros: Very easy check-in process and great attentive hotel staff. Great that breakfast is included.
Very easy check-in process and great attentive hotel staff. Great that breakfast is included.
5 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico and Cuba

Nice hotel , with a great location to know NY

Posted Jun 21, 2015
Pros: Staff , rooms , location , view from our room, all facilities in general
Cons: Nothing to improve
Location: The Hotel is very close to Empire State Building . Times Square , Flatiron district .......and many other
Our experience was unforgettable , Comfort Inn Chelsea has everything that any traveler needs for a nice stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 20, 2015
Great location, affordable, clean , etc . I would recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Uk

Great stay as always!

Posted Jun 18, 2015
This is our hotel of choice every time we visit NYC. The staff are friendly, the hotel is clean and comfortable and the location is great. We are already missing the place now that we are home.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sheffield UK

Nice inexpensive Hotel

Posted Jun 15, 2015
Pros: Liked the period features, handy for underground to main tourist attractions. Free Breakfasts
Cons: Carpets, but Hotel is having a refurb.
Location: Street seemed fairly quiet for New York. Some shopping close by, and a park with a playground,park had musicians on most evenings, Squirel watching
Not very posh but having a refurb. Nice location, Nice period features. Room was clean but not massive
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 21, 2015
I was only in New York for one night and needed a place to stay close to Madison Square Garden. The Comfort Inn meet my needs. The room was clean and the bed comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from High Wycombe

Four Night Stay

Posted May 18, 2015
Cons: The lifts are very slow and cramped and caused delays especially on the Friday when many people were checking out.
Hotel location leads to limited opportunity for eating out although Subway station convenient. Central New York is full of construction sites so early morning noise was a problem but hard to avoid. Breakfast is basic but satisfies basic needs and includes sausages and scrambled eggs (which were delivered in a plastic bag) and a waffle maker which was excellent. Rooms were very good and spacious and cleaning was efficient. In summary you get what you pay for in Central New York and this hotel represents good value for money.
4 out of 5
Recommended
for Everyone
by A verified traveler from P

Perfect location in Chelsea!

Posted May 16, 2015
Comfort Inn Chelsea was the perfect location, half a block away from Madison Square Park, right around the corner from Eataly, very convenient, staff were very helpful and pleasant!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice older New York Hotel. Really central.

Posted May 16, 2015
Pros: Very Central Nice Breakfast facilities Pleasant Staff
Cons: Proper china crockery would be nice instead of disposable. Do not let out connecting roooms as separate bookings as we could hear every word
Location: Just jump on the tube and can get to all the attractions. Weekly Metro Card is great value. 5th Avenue just a walk away.
Really pleasant and helpful staff. Nice breakfast for inclusive booking. Hotel really central. Subway just a short walk away and conveniently situated for all attractions of New York.
5 out of 5
Recommended
for Everyone
by A verified traveler from aix en provence

Hôtel bien situé proche du métro et du bus.

Posted May 11, 2015
Pros: Le lit xxl
Cons: Bruit de la climatisation
Location: Nous avons séjourné dans le quartier de Chelsea à 5o mètres de l'intersection de la 5ème avenue et de Broadway.a voir flatiron building,empire statue,
Chambres avec lit xxl ,les chambres sur cour n'ont pas de vue mais il n'y a pas de bruit. Les petits déjeuners sont variés et a volonté(ce qui est rare à New York).