Ratings based on 436 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom 18 W 25th New York
Good central location for many theaters.Posted Feb 21, 2015
Good overall - some difficult to maneuver tight spaces and no slip free aspect to tub when taking shower.
for Everyoneby A verified travelerfrom England
Basic hotel but good value for moneyPosted Feb 6, 2015
Pros: Value for money, location, breakfast, comfy beds. Quiet - never disturbed by other guests
Cons: The heating/air conditioning - though at huge costs which would no doubt impact on the price
Location: Within 20 mins walk: Flatiron, Broadway, Madison Square Gdn, Union Square, Chelsea, Highline, Penn & Grand Central Stations, Metro/bus,
The building was old and the heating system pretty ancient so for a winter stay it was tricky to regulate - either too hot or too cold with no heating in the bathroom. That said, it was a base for exploring New York so we weren't in it much and the beds were comfy. The room was kept clean, there was a fridge and coffee maker with fresh tea/coffee/towels/soap every day. Breakfast was included, a rarity for New York and was pretty good - lots of it and good choice. Excellent location for getting around - 2 mins from the Flatiron building and a metro station serving several lines, also good bus route. Only about 15 mins walk from Chelsea, Penn Station Madison Square Garden and Union Square, not much more to the Empire State, Times Square and Washington Square. All in all, whilst not exactly the lap of luxury (stay at the Waldorf if that's what you want!) it was very good value for money if on a tight budget - would stay again.
for Couplesby A verified travelerfrom Phoenix, AZ
Lovely accommodations at the right price!Posted Jan 22, 2015
Pros: Free breakfast, the quaint location, the cleanliness
Cons: The elevators
Location: Eataly Italian Market, the Flatiron Building, Madison Square Park, Chelsea Bow Tie Movie Theatre
We loved our stay at Comfort Inn Chelsea. There was a little confusion checking in, but after that little blip, the rest of our stay was amazingly seamless. The hotel includes a good breakfast, which is hard to find for a good price in the city! Sausage, eggs, cereal, bagels, pastries, yogurt, and a waffle maker! Yum. Our hotel room was about the size of our master bedroom, so it was perfect (some may have considered it small). It was perfectly clean. The location was the best part...there was a flea market one day right across the street. You are just steps from Madison Square Park (the park, not the event venue!), the Flatiron Building, and several subway stops. It's the cutest and quaintest little neighborhood...after staying several times in the Times Square/Broadway area, this was a breath of fresh air. I felt more like a local and less like a tourist. The one downside was the elevator...it is super old and there was only one out of two working! But, there was a note that said the second one should be working again soon, so that's good! So, thank you, we'll definitely be staying here again :)
for Everyoneby A verified travelerfrom Den Haag
Prima hotel. Lekker centraal gelegen.Posted Jan 11, 2015
Fijn hotel. Metro was vlakbij. Hotel personeel erg hulpvaardig. Nette kamer.
by A verified travelerfrom pa
Place is a dump!Posted Dec 29, 2014
Place is dirty. Hotel staff is rude. Had only one elevator working and a maid was on there at time of check out and wouldn't let me on. Had to walk down 10 flights of stairs with bags!
for Everyoneby A verified travelerfrom Poitiers
Un hôtel qui mérite le détour...Posted Dec 29, 2014
Pros: Situation Rapport qualité / prix plus que correct
Cons: Second ascenseur à remettre en état Système de climation / chauffage à réétudier Plus de variété au petit-déjeuner
Location: Près de Chelsea et de Madison Square Garden Manhattan Uptown et Downtown accessible
Bien situé, l'hôtel avait retenu mon attention par son tarif attractif et le petit-déjeuner sur place, rare à New-York... J'avais quelques craintes à la lecture de certains avis, notamment sur la salle de bains, le petit déjeuner, l'ascenseur, le chauffage... Au final, nous avons passé un très agréable séjour pour Noël... Certes, l'unique ascenseur n'est pas un foudre de guerre... Certes, la salle de bains (privative pour notre suite parentale de 2 lits doubles et 1 lit king size) n'est pas immense, mais propre, fonctionnelle... Certes, le petit-déjeuner n'est pas super varié... Certes, le chauffage fait un bruit d'enfer mais après avoir pris le parti de surchauffer la chambre en notre absence pour avoir un température correcte la nuit, sans bruit, ca le fait... Le personnel a été parfait et disponible (problème de toilettes bouchées solutionné dans la minute, changement de coffre-fort défectueux...). Bref, je ne peux que vous conseiller cet hôtel super bien situé dans Manhattan Enjoy the big apple !
for Everyoneby A verified travelerfrom Torino - Italy
Nel cuore di ManhattanPosted Dec 11, 2014
Pros: I cuscini!!!! comodissimi da affondare dentro dopo una giornata in giro per la Grande Mela!
Location: a due strade dalla Metropolitana. Comodissimo.
Nel cuore di Manhattan, tra la Broadway e la 6th Avenue, a due pasi dalla metropolitana, dal Flariron, dalle boutiques della 5th Avenue. Hotel accogliente, pulito, ottima prima colazione, sempre presente possibilita' di avere un tè caldo ad ogni ora. Palestra. Personale sorridente e disponibile.
for Everyoneby A verified travelerfrom England
Basic but clean and convenientPosted Dec 11, 2014
Pros: Convenient and comfortable
Cons: Curtains in bedroom were splattered with white paint. Some areas could do with a spruce up
Location: Close to Flatiron building and convenient for getting uptown.
Hotel was fine apart from scaffolding on the facade. Not that it interfered with our pleasant stay.
for Everyoneby A verified traveler
Posted Dec 8, 2014
Check in was quick and easy. Staff was pleasant and kind. Continental breakfast was wonderful!
for Business Travelersby A verified travelerfrom Maryland
Centrally located for all of ManhattanPosted Dec 8, 2014
Pros: Cleanliness, quiet, breakfast.
Cons: Dated heating/air unit.
Location: Centrally located between Times Square and 9/11 Memorial. Great eating places and one of note was Mario Batali's Eatly nearby.
Hotel rooms and bathroom are small but it met all our needs for spending a few days in NYC. The rooms were clean and quiet but not luxurious if that is what you are looking for. The hotel staff was most helpful. The breakfast was fresh and provided many options from eggs, waffles, bagels, donuts, fresh fruit, cereal, etc. Nice large eating area. Coffee available 24 hours.